Bug 56477

Summary:	EDITING: paste a text from outlook notes goes into a wrong position
Product:	LibreOffice	Reporter:	bugquestcontri
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	LibreOffice, stfhell
Priority:	medium
Version:	3.5.7.2 release
Hardware:	Other
OS:	Windows (All)
Whiteboard:	BSA
Crash report or crash signature:		Regression By:
Attachments:	1-Outlook Note screenshot, 2-Writer file with copy & paste result , 3-screenshot of suddenly observed strange behavior of color selectioin window for marking text

Description bugquestcontri 2012-10-28 03:20:18 UTC

Problem description: 
when I select a text in outlook notes and paste it into writer using ctrl+c and ctrl+p, the text does NOT paste to the cursor position but pastes at the end of the writer document.

Using text from notepad or thunderbird email pastes into the right position (=cursor position)

However, I remember I observed the wrong paste position also before in LibO 3.5.6.2 when using a text definitely not from outlook notes, but I don't remember the application I copied from. Should I observe the bug again with a different application I will make a commment to this bug report.


Steps to reproduce:
1. select a text in outlook notes (with or without the first line)and copy the selected text to the clipboard
2. paste into writer when the cursor position is not at the end of a document
3. text will appear at the end of the document

Current behavior:
pasted text appears not at cursor position when cursor is position before the end of a document.

Expected behavior:
text appears at cursor position and additional a question about the format like do you want to keep the original format or do want to use the target format

Platform (if different from the browser): 
LibO: 3.5.7.2 XP/SP3             
Browser: Mozilla/5.0 (Windows NT 5.1; rv:16.0) Gecko/20100101 Firefox/16.0

Comment 1 Rainer Bielefeld Retired 2012-10-28 06:52:36 UTC

@reporter
I'm afraid you will not find many outlook users here, so we need a test kit everybody can use. If you can contribute such a test kit please zip all documents (including screenshots, ...) into 1 zip document and attach that zip here.

Comment 2 bugquestcontri 2012-11-06 03:10:46 UTC

Created attachment 69591 [details]
1-Outlook Note screenshot, 2-Writer file with copy & paste result , 3-screenshot of suddenly observed strange behavior of color selectioin window for marking text

Comment 3 bugquestcontri 2012-11-06 03:13:40 UTC

This comment belongs to the above attached zip-file. 
Ccpy & paste procedures are described in the included writer file.

Comment 4 stfhell 2012-11-13 22:38:33 UTC

Could be related to Bug 52229: text pasted from Adobe Reader as text/rtf was not inserted at cursor position but at end of document; and the document changed formatting. But this bug has already been corrected (for LO 3.6), and copying from Outlook could be working again with a newer version of LO.

Comment 5 retired 2013-03-23 16:18:00 UTC

@bugquestcontri  and all: Could someone with outlook notes test and see if this bug is still valid for LO 4? I don't have Outlook so can't test.

Comment 6 bugquestcontri 2013-03-24 10:46:49 UTC

I just tested again with 3.6.5.2 and the bug is still there.

I additionally observe in 3.6.5.2 that this bug happens also with notepad.

Unfortunately I don't have 4.0

I observed, just now, that crtl+v and selection of unformated text is a workaround.
This is good news. Bad news is that I observed similar strange paste-behavior recently more often. As soon as a I have bit more time when observing the bug, I will try to collect as much information as possible and place an update here.

Comment 7 QA Administrators 2013-09-24 01:43:55 UTC

Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

Comment 8 QA Administrators 2013-10-25 15:09:13 UTC

Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO

Comment 9 bugquestcontri 2013-11-24 15:39:49 UTC

I tested 4.1.3.2 and found the bug is solved. Thanks to all who worked on it.