| Summary: | EDITING: Immediate crash when trying to create a spreadsheet | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | icrosoft |
| Component: | Calc | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED DUPLICATE | ||
| Severity: | normal | CC: | bugs, michael.meeks, serval2412, thb |
| Priority: | medium | ||
| Version: | 3.6.4.3 release | ||
| Hardware: | Other | ||
| OS: | macOS (All) | ||
| URL: | http://youtu.be/eluV-cXOZB8 | ||
| Whiteboard: | BSA | ||
| Crash report or crash signature: | Regression By: | ||
| Attachments: | This is the "report to apple" text file when LO crashes | ||
|
Description
icrosoft
2013-01-16 23:13:52 UTC
Did you try to rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile)? If you still reproduce this, could you retrieve an useful backtrace (see https://wiki.documentfoundation.org/BugReport#How_to_get_debug_information_.28on_Mac_OS_X.29)? Finally, I'll quote Roman (put in cc of this bug): 1) Do you have any accesibility features enabled? Apple’s accessibility features like “VoiceOver” or “Enable access for assistive devices”, which get enabled in “System Preferences > Universal Access”, are known to cause many crashes and freezes in LibreOffice. So please try to disable any accesibility features, then check if the problem is still reproducible. 2) Do you have installed any window management/user interface utilities/apps/control panels/extensions for Mac OS X like * AquaSnap * BetterSnapTool * BetterTouchTool * Breeze * Cinch * Divvy * DoublePane * Flexiglass * HyperDock * iSnap * Moom * RightZoom * ShiftIt * SizeUp * SizeWell * Spectacle * Stay * TileWindows * WindowTidy ... or something similar? And/or do you use any mouse cursor/pointer utility, i.e. some little application or control panel etc. which animates or replaces etc. the mouse curser/pointer, like * LazyMouse? And/or do you use any special software which could be related to accessibility stuff, e.g. a screen reader, screen magnifier, speech recognition software, a text-to-speech (dictation) application, or similar? All these and many similar utilities rely heavily on Mac OS accessibility features and therefore can cause LibreOffice to crash or freeze. So please check if you have installed any utility of this kind and try to disable it (or to add LibreOffice to the list of excluded applications for the utility, if there is such a thing). So please check these possibilities, if any of them helps to make the crash go away, and report the results here. Created attachment 73221 [details]
This is the "report to apple" text file when LO crashes
Thanks, I identified the culprit: http://www.hotkey-eve.com It works when I close it. I attached the report anyway, maybe it helps someone. Thorsten: crash triggered hotkey-eve, bt with symbols attached. One for you? Should have a mac available next week, can give that a go - beyond that, Michael had previously looked into this kind of accessibility crashes - does the bt ring a bell? |