Bug 60027

Correction: it is not crashing on opening all document. Just any documents that I create in odf format. It opens doc files created elsewhere just fine.

I ran a sudo apt-get install libreoffice. It is still saying its the same version but doing similar things.

It crashes when saving to odt format but will pop up with a window saying that I don't have appropriate permissions even though I have verified that permissions in the folder I am saving are ok.

Does this crash relate to this (http://ask.libreoffice.org/en/question/952/writer-35-keeps-crashing/) problem?

Calc also crashes when trying to save an excel sheet.

What's your Linux distribution and version?
Did you install any specific extensions?
Did you install any specific fonts?
What's your Java version?

Could you attach an original file you retrieved which crashes (so we can try to reproduce the problem)?

Created attachment 73883 [details]
simple odt file that crashes writer

Open Writer and try to open this file. It will crash.

Added file that crashes Writer.

I am running Kubuntu 12.10, 64-bit. No specific extensions or fonts are installed. 

Java is 1.7.0_19, 64-bit.

Michael: Could you remind me the status of Java 64 with LO? I think it's still not possible since there's no LO 64 for the moment.

bahuffma:
1) for the test, could you remove Java 64 bits and install Java 32 instead and give a new try (after having renamed your LO directory profile
2) could you give a try to 3.6.4 by adding Libreoffice ppa in your apt repositories?

Same problem here with writer AND calc (haven't tried other programs)
I tried upgrading to latest ppa, nothing changed.
I also tried moving user config dir (.config/libreoffice), no solution.

I _need_ java for other apps so I can't remove it. 

Few days ago it worked OK, after regular kubuntu upgrade it started crashing. It is impossible to save anything!

may@MayPad:~$ dpkg -l | grep libreoffice

may@MayPad:~$ dpkg -l | grep libreoffice
ii  libreoffice-base-core                 1:3.6.2~rc2-0ubuntu4                      amd64        office productivity suite -- shared library
ii  libreoffice-calc                      1:3.6.2~rc2-0ubuntu4                      amd64        office productivity suite -- spreadsheet
ii  libreoffice-common                    1:3.6.4-0ubuntu1~quantal1                 all          office productivity suite -- arch-independent files
ii  libreoffice-core                      1:3.6.2~rc2-0ubuntu4                      amd64        office productivity suite -- arch-dependent files
ii  libreoffice-draw                      1:3.6.2~rc2-0ubuntu4                      amd64        office productivity suite -- drawing
ii  libreoffice-emailmerge                1:3.6.4-0ubuntu1~quantal1                 all          office productivity suite -- email mail merge
ii  libreoffice-help-en-us                1:3.6.2~rc2-0ubuntu4                      all          office productivity suite -- English_american help
ii  libreoffice-impress                   1:3.6.2~rc2-0ubuntu4                      amd64        office productivity suite -- presentation
ii  libreoffice-kde                       1:3.6.2~rc2-0ubuntu4                      amd64        office productivity suite -- KDE integration
ii  libreoffice-math                      1:3.6.2~rc2-0ubuntu4                      amd64        office productivity suite -- equation editor
ii  libreoffice-pdfimport                 1.0.6+LibO3.6.4-0ubuntu1~quantal1         amd64        LibreOffice extension for importing PDF documents
ii  libreoffice-style-oxygen              1:3.6.4-0ubuntu1~quantal1                 all          office productivity suite -- Oxygen symbol style
ii  libreoffice-writer                    1:3.6.2~rc2-0ubuntu4                      amd64        office productivity suite -- word processor



may@MayPad:~$ dpkg -l | grep java

ii  oracle-java7-installer                7u11-0~webupd8~3                          all          Oracle Java(TM) Development Kit (JDK) 7

may@MayPad:~$ java -version
java version "1.7.0_11"
Java(TM) SE Runtime Environment (build 1.7.0_11-b21)
Java HotSpot(TM) 64-Bit Server VM (build 23.6-b04, mixed mode)


may@MayPad:~$ uname -a
Linux MayPad 3.5.0-22-generic #34-Ubuntu SMP Tue Jan 8 21:47:00 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux


Need anything else? :-)

So - first lets isolate KDE. If you do:

pkill -9 -f soffice.bin
SAL_USE_VCLPLUGIN=gen soffice -writer

can you reproduce the crash [ the UI should look ultra-ugly ;-] ? if so - it's a KDE theming / backend bug; if not it's more general - stick with that option.

Java shouldn't be relevant to a plain document load - we shouldn't touch it during that flow (I hope).

Then - we'd need a stack-trace; can you do:

cd /usr/lib/libreoffice/program # or equivalent - check the package file list
gdb --args ./soffice.bin /path/to/your/odf
run
thread apply all backtrace

and attach the result here.

Thanks ! :-)

It seems it's kde's fault- it saves normally using your commands.

Thanks.... I guess I should remove libreoffice-kde for now, right?

I will get you the stack trace this afternoon. It is not crashing anymore, but I still cannot save. I get a window which pops up and says:

"Error saving the document <doc name>:
 Object not accesible.
 The object cannot be accessed
 due to insufficient user rights."

I need the 64 bit java on here. I tried pulling the 32 bit binaries and just having them on my machine and adding them via Tools->Options->LibreOffice->Java->Add but it was not recognizing that it was there for some reason.

I also have Gnome and XFCE on my machine. I will load into each this afternoon and see if this is a KDE-specific thing or not.

I had this problem with Libreoffice 3.5.4. I upgraded to Version 3.6.5.2 (Build ID: 5b93205) and made sure all the latest security updates are installed. It works fine now.

Suggestion that this is KDE specific; Saba the bug is filed against the version you claim works so ... ;-) not sure what's up there. Any thoughts / dups Lubos ?

Dear Bug Submitter,

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Dear Bug Submitter,

Please read this message in its entirety before proceeding.

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