| Summary: | LibreOffice Base Crashed (stopped working) when naming a new database; error attached | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | jtj-az |
| Component: | Base | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | major | CC: | serval2412 |
| Priority: | medium | ||
| Version: | 3.6.5.2 release | ||
| Hardware: | x86 (IA32) | ||
| OS: | Windows (All) | ||
| Whiteboard: | |||
| Crash report or crash signature: | Regression By: | ||
| Attachments: | LibreOffice Base error data | ||
Thanks for reporting! To determine/exclude some causes, is it possible to reset your user profile following this guide: https://wiki.documentfoundation.org/UserProfile#Resetting_the_user_profile ? Also, are there any extensions installed? Thanks for your time testing this, Joren The bug reported send me an email where he listed all his extensions. Because this is non-confidential information I'll list it here: ---------------------------------------------------------------------- >I performed the user profile reset; can't get it to fail. I attached my >extension loads (some I wasn't aware of). What do you mean by 'can't' get it to fail? Did this resolve your problem? >American English spell checker, v. 2011-11-09 >Dmaths: Universal toolbox for docs, v. 3.4.9.9 >English spelling dictionaries, v. 2011-12-05 >epc-0.9.2.oxt, v. 0.9.2 >Export As Images, v. 0.9.2 >Gallery of danger signs, v. 2.0.5.1 >geooo.oxt, v. 2.2.4 >iMath – Numeric and symbolic calculations..., v. 2.0.1 >Lightproof editor, v. 0.1 >OooD – Chart Digitizer, v. 1.1.2 >PDF Import, v. 1.0.6 >Presentation Minimizer, v. 1.0.4 >Presenter Console, v. 1.1.1 >Python Calendar for Calc, v. 3.4.1 >Report Builder, v. 1.2.3 >Script provider for Python, v. 3.3.1 Search in Calc, v. 0.3.9 >Solver for Nonlinear Programming, v. 0.9 >TexMaths, v. 0.35 >txtOOo, v. 1.0.2 >Wiki Publisher, v. 1.1.2 -------------------------------------------------------------------- @Bug reporter, if still reproducible: is it possible for you to clean re-install libreoffice? I mean: do again a profile reset + delete and re-install LibreOffice? I'm asking this because I still can't confirm this (but that's maybe OS related) and I would like to exclude as much as possible. Thanks for your time! Kind regards, Joren jtj-az: could you give the step by step process to try to reproduce the crash. For example, we don't know if it's hsqldb database or other, if you tried to add some table or just the database creation makes it crash. jtj-az: also, could you give your Java version? (Java is quite used for Base part) [Bug 60101] LibreOffice Base Crashed (stopped working) when naming a new database; error attached The following is my recovery process from this error: 1-Completely removed LibreOffice including 'help' app 2-Cleaned Windows7 Registry of all LibreOffice reference (found previous OpenOffice files; removed) 3-Preformed Antivirus and Malware scans – no infection; Defrag'd HD. 4-Checked 'Java' apps – 2 had not uninstalled correctly (Java 6 Update 22, v.6.0.220 and Java FX v.2.1.1) removed them; Java 7 Update 13 v.7.0.130 is only Java now installed. 4-Performed an clean install of LibreOffice, Version 3.6.5.2 (Build ID: 5b93205) and help files. 5-Performed Base 'Open' on existing database several times – results correct. 5-Performed Base 'Create new database' several times – results correct. 6-Performed Base 'Open' on the databases created in step 5 several times – results correct. MY CONCLUSION: Java 6 Update 22 and Java FX v.2.1.1 were conflicting with Java 7 Update 13 v.7.0.130 preventing LibreOffice Base from properly working. In my opinion Bug 60101 is a candidate for closure. Jim Johnson jtj-az@hotmail.com (In reply to comment #5) > > MY CONCLUSION: > Java 6 Update 22 and Java FX v.2.1.1 were conflicting with Java 7 Update 13 > v.7.0.130 preventing LibreOffice Base from properly working. > > In my opinion Bug 60101 is a candidate for closure. > > Jim Johnson > jtj-az@hotmail.com So let us close this bug as "Resolved" and "Worksforme". |
Created attachment 73972 [details] LibreOffice Base error data When creating a new database in LibreOffice Base Version 3.6.5.2 (Build ID: 5b93205) I received the attached error and the application stopped working.