Bug 61608

Summary:	Message "Incorrect Password" although correct password has been used
Product:	LibreOffice	Reporter:	Anisse <service-info>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	jbfaure, LibreOffice
Priority:	medium
Version:	3.6.5.2 release
Hardware:	Other
OS:	Windows (All)
Whiteboard:	BSA
Crash report or crash signature:		Regression By:
Attachments:	Password protected sample document

Description Anisse 2013-02-28 10:26:07 UTC

Problem description: 

Lorsque l'on veut éditer un fichier protégé par un mot de passe et que l'on renseigne le bon mot de passe, libreoffice nous répond que le mot de passe est incorrect.

Steps to reproduce:
1. cliquer sur editer le fichier 
2. renseigner le mot de passe "cqcqcqcq"

Operating System: Windows XP
Version: 3.6.5.2 release

Comment 1 Rainer Bielefeld Retired 2013-02-28 15:57:35 UTC

Without a sample document and a much more precise description we can't do anything here.

@Anisse:
If your think your English knowledge is not sufficient for comments here in future you should try to ask for help on French users mailing list.

@Jean-Baptiste:
Can you please help here?

Comment 2 Rainer Bielefeld Retired 2013-02-28 15:59:47 UTC

Created attachment 75698 [details]
Password protected sample document

NOT reproducible with attached sample document and Server installation (own profile) of "LibreOffice  3.5.6.2  German UI/Locale [Build-ID: e0fbe70-5879838-a0745b0-0cd1158-638b327] on German WIN7 Home Premium (64bit):

Try to open it from LibO Start Center and type password "12345" whenever asked, always worked fine for me.

Comment 3 Jean-Baptiste Faure 2013-02-28 19:37:28 UTC

(In reply to comment #1)
> Without a sample document and a much more precise description we can't do
> anything here.
> 
> @Anisse:
> If your think your English knowledge is not sufficient for comments here in
> future you should try to ask for help on French users mailing list.
> 
> @Jean-Baptiste:
> Can you please help here?
Yes of course :-)

@Anisse: il faudrait joindre un fichier exemple qui montre le problème, bien entendu sans donnée confidentielle.
Si l'anglais vous pose problème, veuillez demander de l'aide sur notre liste d'entraide francophone : users@fr.libreoffice.org 
Vous trouverez les informations nécessaires pour vous abonner sur cette page : http://fr.libreoffice.org/forums/

Best regards. JBF

Comment 4 retired 2013-08-06 03:08:21 UTC

WORKSFORME with Rainers test document.

Anisse: If this problem continues to exist for you with the latest LO release (http://www.libreoffice.org/download/) please re-open this bug and attach a sample document that produces the error for you.