Bug 62022

Summary:	UNO: handle count keeps increasing until system gets instable
Product:	LibreOffice	Reporter:	GiorgioMigliaccio <giorgio.migliaccio>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INVALID
Severity:	critical	CC:	bfo.bugmail, robinson.libreoffice
Priority:	medium
Version:	3.5.5.3 release
Hardware:	x86-64 (AMD64)
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description GiorgioMigliaccio 2013-03-08 13:36:04 UTC

We have a Java component that connects through the UNO api to four LibreOffice-instances. 
This service runs on a Windows Server 2008R2 64-bit and is intended to batch-convert sets of ODTs to DOC format at the customer.
The service opens the odt, saves to doc and closes the odt, in that order.

The test we did was sending 1000 odt's to the service, so every LO instance gets 250 documents to convert. The handle count for every LO instance goes up to over 6000, and it never gets down anymore.
If we send more odt's, LibreOffice handles keep on rising until windows shuts down the initiating Java code (Red Hat BRMS server!).
So LO leaks handles, up to 6000 for just 250 files, over 25000 for 1000 files, which is very critical.
The only solution we have now is to restart LibreOffice every once in a while, but this comes with a huge slow-down in processing.

Comment 1 GiorgioMigliaccio 2013-04-18 14:24:13 UTC

Has anyone been able to reproduce this issue?

Comment 2 bfoman (inactive) 2013-06-24 11:42:24 UTC

Can you deliver test kit of some kind?

Comment 3 Robinson Tryon (qubit) 2014-02-03 14:27:50 UTC

(In reply to comment #2)
> Can you deliver test kit of some kind?

Giorgio -- Any possibility of a test kit?

Comment 4 QA Administrators 2014-09-03 21:32:54 UTC Comment hidden (obsolete)

Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

Comment 5 QA Administrators 2014-10-05 22:59:59 UTC Comment hidden (obsolete)

Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO

Comment 6 Robinson Tryon (qubit) 2015-12-18 10:24:10 UTC Comment hidden (obsolete)

Migrating Whiteboard tags to Keywords: (needAdvice)
[NinjaEdit]

Comment 7 Xisco Faulí 2016-09-19 16:48:09 UTC Comment hidden (obsolete)

'needsConfirmationAdvice' is only used for unconfirmed bugs. Removing it from this bug.
[NinjaEdit]