| Summary: | After installation on windows xp, libreoffice does not start, and spreadsheets cannot be open | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Hristian Carabulea <carabuleah> |
| Component: | LibreOffice | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED INVALID | ||
| Severity: | critical | CC: | jmadero.dev |
| Priority: | medium | ||
| Version: | 4.0.1.2 release | ||
| Hardware: | x86 (IA32) | ||
| OS: | Windows (All) | ||
| Whiteboard: | |||
| Crash report or crash signature: | Regression By: | ||
Hristian - I'm sorry that you had this experience, have you had luck trying 4.0.2.2 release? I haven't seen any report like this. Please let us know if you can use our latest release. Thanks! We need additional info on this one as there isn't enough to go on to triage nor locate the issue. Marking as NEEDINFO, if you can provide additional info, reset your profile, attempt to install 4.0.2.2 release (latest release) and still have the problem please mark as UNCONFIRMED and provide the info in a comment Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of FDO |
I downloaded the most recent version 4.0.1.2. In the properties of the file it is shown version: {214537E3-81AA-403F-BD89-610B9B6A6542}. I unlocked the file, and then I installed it on two PCs with Windows XP in German, everything up to date. After installation, Libreoffice did not start. soffice.bin runs for a little bit and then dissapears - I see this in the task manager. I uninstalled it. I reinstalled the older version, 4.0.0. Everything runs ok again. Next time I will not install libreoffice on more PCs. Just one to see if it works... My trust in the installation process is gone. :-) Thank you.