Bug 63066

Summary:	Impress crashes when selecting master pages drop down from Task Pane
Product:	LibreOffice	Reporter:	Joshua <joshua.james>
Component:	LibreOffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED INVALID
Severity:	minor	CC:	serval2412
Priority:	medium
Version:	3.6.2.2 release
Hardware:	x86-64 (AMD64)
OS:	Linux (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description Joshua 2013-04-03 09:40:18 UTC

When opening a .pptx file with a custom template (created in Powerpoint 2011/Mac) in Impress (on Ubuntu Linux), selecting the "Master Pages" drop down from the "Task Pane" results in Impress consistently crashing.

Tested with multiple presentations in .pptx format with themes applied.

The "Custom Animation" is the selected item in the "Task Pane" when Impress starts. Attempting to select "Master Pages" shows the applied theme master, then crashes immediately after.

Comment 1 Julien Nabet 2013-04-11 19:47:05 UTC

Joshua: What's your Ubuntu version? 3.6.2 is quite old, oct 2012 (see https://wiki.documentfoundation.org/ReleasePlan).
Perhaps a newer version may help? (see https://launchpad.net/~libreoffice/+archive/ppa)

If you still reproduce this with a newer version, perhaps you could try to retrieve an useful backtrace (see https://wiki.documentfoundation.org/BugReport#How_to_get_a_backtrace_on_Linux) in a file and attach the file to this bugtracker by using this link https://bugs.freedesktop.org/attachment.cgi?bugid=63066&action=enter

Comment 2 QA Administrators 2013-11-04 22:18:31 UTC

Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team

Comment 3 QA Administrators 2013-12-22 21:54:23 UTC

Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO