| Summary: | EDITING: LO crashes when using mouse wheel | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | ssackett |
| Component: | Writer | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | CC: | barta, serval2412 |
| Priority: | medium | ||
| Version: | 4.0.2.2 release | ||
| Hardware: | Other | ||
| OS: | Windows (All) | ||
| Whiteboard: | BSA | ||
| Crash report or crash signature: | Regression By: | ||
| Attachments: |
garbage on screen when LO Writer hangs
installed extensions |
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Did you install some LO extensions? Could you try to rename your LO directory profile and give a new try? (see https://wiki.documentfoundation.org/UserProfile) If you still reproduce this, could you attach the file and give a minimal step by step process to reproduce the problem? Created attachment 78623 [details]
garbage on screen when LO Writer hangs
Hi Julien Thanks for taking an interest. No LO extensions that I am aware of .. and I am the only user on this pc. New profile created .. same problem. Two types of behaviour happen. (1) total crash .. LO just disappears, or (2) the screen hangs and displays garbage and has to be restarted. Copy of what the screen displays is attached. I can't give exact details of how to reproduce the problem. It just happens apparently at random when editing the file. It seems mostly to happen when scrolling quickly in the file .. suddenly there is duplication of part of the screen data and then it hangs or crashes... but I cant make it do it. If you want a copy of the file I am happy to email to you but it is not suitable for adding to a public forum. thanks steven Created attachment 78624 [details]
installed extensions
correction .. there are extensions installed.
attached a screen shot showing what LO says is installed.
out of curiosity...are you running your mouse through a KVM switch? I have come across instances where plugging the mouse directly into the computer fixes this kind of problem (if you are using a KVM in the first place of course). @ ssackett@adaxa.com are still experiencing this issue with recent LibO 4.1.x version? Hi, I have installed later version(s) and have not seen the problem for a long time so I assume it was fixed in one of the changes. thanks steven nice to hear that. markig as RESOLVED WORKSFORME. |
Problem description: Writer 4.0.2.2 crashes when using mouse wheel on a windows xp box that has been running many versions of LO for a long time without problems. Steps to reproduce: 1. .... loaded a ~70 page document that was created in LO Writer and has been edited may times before in earlier versions of LO 2. .... edit some text, scroll the wheel down rapidly 3. .... LO dies without warning or notice. Current behavior: ..as above .. has crashed maybe 10 times in last two hours. Not able to trigger the crash at will but it is definitely related to scrolling .. the screen seems to freeze, sometimes multiple instances of a single line(s) are briefly displayed then the whole application dies. File recovery works as expected. Expected behavior: ... thanks.. Operating System: Windows XP Version: 4.0.2.2 release