Bug 64101

Summary:	FILESAVE docx crashes LO
Product:	LibreOffice	Reporter:	Daniel <theintruder001>
Component:	Writer	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	major	CC:	jorendc
Priority:	medium
Version:	4.0.2.2 release
Hardware:	All
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:

Description Daniel 2013-05-01 09:23:12 UTC

Saving as Microsoft Word 2007/2010 xml (.docx)(*.docx) imminently crashes LO after confirming the saving format.

Comment 1 Jorendc 2013-05-01 10:03:47 UTC

Thanks for reporting

I can not reproduce this behavior using Linux Mint 14 x64 with LibreOffice 4.0.3.1.

1) does it crash always/with every document you try to save as that file type?
2) does a user profile reset resolve this behavior (guide: https://wiki.documentfoundation.org/UserProfile#Resetting_the_user_profile)

Kind regards,
Joren

Comment 2 Daniel 2013-05-01 15:30:15 UTC

Hi Joren, 

yes it crashed always after the save. But it looks like the profile reset did work (at least for now). But i will continue to watch out, if the problem reappears. 

So thanks for the advice. I will set the bug for now as unconfirmed.

Kind regards,

Daniel

Comment 3 Jorendc 2013-05-01 15:35:09 UTC

(In reply to comment #2)
> Hi Joren, 
> 
> yes it crashed always after the save. But it looks like the profile reset
> did work (at least for now). But i will continue to watch out, if the
> problem reappears. 

Thanks for your feedback. This was definitely an user profile problem then.

> So thanks for the advice. I will set the bug for now as unconfirmed.

I'm going to mark it as RESOLVED WORKSFORME due the fact it works for you right now. Please feel free to REOPEN if the problem reappears.

Kind regards,
Joren