Bug 66201

Summary: FILEOPEN: docx file crashes on opening
Product: LibreOffice Reporter: neil
Component: WriterAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED WORKSFORME    
Severity: major CC: bfo.bugmail, cedric.bosdonnat.ooo, michael.stahl, serval2412
Priority: high Keywords: haveBacktrace
Version: 4.0.3.3 release   
Hardware: Other   
OS: All   
Whiteboard: BSA NoRepro:4.2.0.4:OSX
Crash report or crash signature: Regression By:
Attachments: This is the file that crashes LO when attempting to open it.
Bug 66201 - WinDbg session
console + bt with symbols on master sources
LibreOffice 4.1 view strange calendar box..
File view in MS Word 2010 vs LibreOffice 3.6.5

Description neil 2013-06-26 09:54:34 UTC
Created attachment 81459 [details]
This is the file that crashes LO when attempting to open it.

Problem description: 

When attempting to open the attached file, LO immediately crashes, and then launches the file recovery window. On attempting to recover the document, it crashes again. I had version 4.0.3 but upgraded to the latest release; same behaviour on both.

Steps to reproduce:
1. Double click-on file to open

Current behavior:

LO crashes

Expected behavior:

File should open.

File opens fine in WordViewer & Softmaker TextViewer.

              
Operating System: Windows 7
Version: 4.0.4.2 release
Comment 1 retired 2013-06-26 10:11:07 UTC
Works fine on LO 4.1.0.1, OS X 10.8.4.
Comment 2 bfoman (inactive) 2013-06-26 10:27:10 UTC
Created attachment 81461 [details]
Bug 66201 - WinDbg session

Confirmed with:
LO 4.2.0.0.alfa0
Build ID: 2013-06-24 own debug build 
Windows 7 Professional SP1 64 bit

Attached full WinDbg session.
Comment 3 bfoman (inactive) 2013-06-26 10:27:35 UTC
NEW as bug confirmed and bt attached.
Comment 4 Julien Nabet 2013-06-26 20:07:45 UTC
Created attachment 81503 [details]
console + bt with symbols on master sources

On pc Debian x86-64 with master sources updated today + a brand new LO profile, I reproduced the crash.
Comment 5 Julien Nabet 2013-06-26 20:08:44 UTC
Cédric/Michael: one for you?
Comment 6 Kevin Suo 2013-07-01 09:34:06 UTC
No crash opening with LibreOffice 3.6.6.2.
Comment 7 Julien Nabet 2013-07-02 20:38:59 UTC
Reproduced with 4.0.3 LO Debian package, I update version.
Comment 8 Zeki Bildirici 2013-09-27 14:13:02 UTC
I think the file has some formatting issues too because it was not easily opened by Microsoft Word too...

I've tried in LibreOffice 3.6.5 and 4.1.1.2 portable. Bot opened the file with the same performance of Microsoft Word 2010.

However, the strange thing in 4.1.1 that there is a calendar box under the Author's name. 

I think the reflection of the word graph and the conector lines of the balls causes the perf. probs.

Can you still experience the problem on 4.1.1?

best regards,
Zeki

Attaching screenshots.
Comment 9 Zeki Bildirici 2013-09-27 14:13:59 UTC
Created attachment 86727 [details]
LibreOffice 4.1 view strange calendar box..
Comment 10 Zeki Bildirici 2013-09-27 14:14:48 UTC
Created attachment 86728 [details]
File view in MS Word 2010 vs LibreOffice 3.6.5
Comment 11 Julien Nabet 2013-09-27 18:04:07 UTC
With LO Debian 4.1.1.2, I don't reproduce the crash.

Neil/bfoman: do you still reproduce the crash with last LO version?

zeki: it's better not to mix bugs. It makes things easier to manage.
This one is about crashing only. Don't hesitate to open a new bug with what you described.
Comment 12 retired 2014-02-11 22:27:12 UTC
NoRepro:4.2.0.4:OSX

WORKSFORME.