Bug 68591

Summary: FILEOPEN: LibreOffice crashes when opening a file
Product: LibreOffice Reporter: turubanov
Component: WriterAssignee: Priyanka Gaikwad <priyanka.gaikwad>
Status: RESOLVED FIXED    
Severity: critical CC: pje335-lo, serval2412
Priority: high    
Version: 3.4.5 release   
Hardware: Other   
OS: All   
Whiteboard: BSA
Crash report or crash signature: Regression By:
Attachments: attached file (it contains chagelog for software), at the opening of which falls libreoffice
recovery dialogue
error
file_crash

Description turubanov 2013-08-27 05:09:57 UTC
Created attachment 84678 [details]
attached file (it contains chagelog for software), at the opening of which falls libreoffice

Windows 7 64 bit Russian
LibreOffice 3.6.7 Russian
LibreOffice 4.0.4 Russian
LibreOffice 4.1.0 Russian

Problem description: LibreOffice crashes when opening a file
(ms office 2010 starter successfully opens the file)
Steps to reproduce:
1. open the attached file

Current behavior: Libreoffice falls without error.
When opening a file from libreoffice through the open file dialog, libreoffice proposes to restore the file or falls without error.

Expected behavior: open file

              
Operating System: Windows 7
Version: 4.1.0.4 release
Comment 1 Thomas van der Meulen [retired] 2013-08-27 05:30:50 UTC
Thank you for your bug report, I CAN'T reproduce this bug running Version: 4.1.1.2
Build ID: 7e4286b58adc75a14f6d83f53a03b6c11fa2903 on Mac osx 10.8.4. 

I also CAN'T reproduce this bug running LibreOffice:
Version: 4.1.0.4
Build ID: 410m0(build 4) on Linux mint 15: olivia
Comment 2 ign_christian 2013-08-27 05:47:39 UTC
I can reproduce crash with LO 4.0.5.2 (Win7 32bit), so it's specific to Windows.
Comment 3 turubanov 2013-08-27 06:35:21 UTC
Xmm
I reproduce this bug on:
Windows 2003 Server R2 LO 3.6.0.4
Windows 7 32 bit LO 3.6.5.2
Windows XP 32 bit LO 3.6.5.2
LO 3.x shows a dialog recovery file, then an error: Error reading. Error reading file.
Comment 4 Petr Ledvina 2013-08-27 06:51:01 UTC
I haven't added, that I use Linux Ubuntu 13.04, not Windows. And the language version is Czech.
Comment 5 turubanov 2013-08-27 06:58:10 UTC
Created attachment 84684 [details]
recovery dialogue
Comment 6 turubanov 2013-08-27 06:58:30 UTC
Created attachment 84685 [details]
error
Comment 7 turubanov 2013-08-27 07:01:13 UTC
I reproduce this bug in centos 6.4 64 bit (virtual box) LO 3.4.5
Comment 8 ign_christian 2013-08-27 12:21:00 UTC
According to comment 7 we should set:
Version : 3.4.5 -> oldest version known
Platform : All -> also reproduced on centos
Comment 9 retired 2013-08-28 09:36:26 UTC
Hi all,

the example file opens fine on OS X 10.8.4, LO 4.1.1.2 and master 4.2 (2013-08-27).

Also opens fine on Ubuntu 13.04, LO 4.1.0.3.

So basically looks to my eyes like WORKSFORME.

@Turubanov/ign_christian: Can you please try opening the file with the latest pre-release of LO and Linux? Otherwise from what I read the only OS having this issue with LO 4.1.x is Windows.
Comment 10 Urmas 2013-11-26 13:42:11 UTC
It is still crashing under Windows with the master version.
Comment 11 Priyanka Gaikwad 2013-11-28 06:05:39 UTC
I checked for the attached file on master~2013-11-27_22.54.42_LibreOfficeDev_4.3.0.0.alpha0_Win_x86 under Windows
It works fine.
Comment 12 Priyanka Gaikwad 2013-11-28 06:07:59 UTC
Created attachment 89940 [details]
file_crash
Comment 13 Julien Nabet 2014-07-29 21:21:35 UTC
Any update with last stable LO version 4.2.5?