| Summary: | Openoffice.org can not open doc file produced by our CRM software. | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Burak Ural <burakural> |
| Component: | filters and storage | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED DUPLICATE | ||
| Severity: | blocker | CC: | momonasmon |
| Priority: | medium | ||
| Version: | 4.1.1.2 release | ||
| Hardware: | x86 (IA32) | ||
| OS: | Windows (All) | ||
| Whiteboard: | |||
| Crash report or crash signature: | Regression By: | ||
| Attachments: | Doc sample file that can not be opened. | ||
Hi, It's a known bug, which has already fixed. The fix will be included in 4.1.2 version, which will be released later this month. *** This bug has been marked as a duplicate of bug 67699 *** Changing DOC extension to RTF opens the file. I guess the Libreoffice can not check automatically the file type and open it using correct filter. Burak Ural |
Created attachment 85709 [details] Doc sample file that can not be opened. Dear Sirs, We have a CRM software that generates rtf-doc files, however the files generated could not be opened by Libreoffice. We receive an error dialog box says, I/O error. Would you please help to solve this problem? We were using openoffice.org derivative Oxygen Office Professional and it opened the files without any problems. I tried the Libreoffice.org 4.1.1.2 and saw that it opened a docx file that I test to see the compatibility. So I chose to try using Libreoffice.org however, it turned out to be incompatible with 97-2003 doc file produced by the CRM software. If you can solve this , we will be able to use Libreoffice.org ... Please find a sample file as attached. Thanks and Regards, Burak Ural