Bug 70125

Summary: PPT to PDF export crashes on MacOS and is very slow on Windows
Product: LibreOffice Reporter: Karl Pauls <karlpauls>
Component: Printing and PDF exportAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED WORKSFORME    
Severity: normal CC: barta
Priority: medium    
Version: 4.1.1.2 release   
Hardware: Other   
OS: All   
Whiteboard: BSA
Crash report or crash signature: Regression By:
Attachments: Example presentation that exports to pdf without problems in 3.6.7.2 release and crashed on 4.1.1.2 release.

Description Karl Pauls 2013-10-04 12:37:53 UTC
Created attachment 87109 [details]
Example presentation that exports to pdf without problems in 3.6.7.2 release and crashed on 4.1.1.2 release.

Problem description: 
With various documents, I see LibreOffice crashing if I try to export them as pdf. The do work with OpenOffice and with older versions of LibreOffice. Furthermore, I can print them to a file and convert the resulting ps to pdf using ps2pdf just fine. 

Steps to reproduce:
1. Open the attached document
2. Export to pdf

Current behavior:

Crash while exporting to pdf

Expected behavior:

Exporting to pdf              
Operating System: Mac OS X
Version: 4.1.1.2 release
Comment 1 tommy27 2013-10-04 18:57:50 UTC
tested with 4.1.1.2 under Win7 64bit
no crash but very slow (several minutes) saving as PDF
Comment 2 Karl Pauls 2013-10-04 19:22:34 UTC
Im on OS X 10.8.4 (Retina Macbook Pro) and for me it crashes (and again, does so with quite some other - but not all - documents). 

It's interesting that you say it is very slow for you because if I print to file it doesn't crash (as I said before) but it is very slow as well (like for you, we are talking minutes and that is on ssd and a fast processor). 

If you let me know what else I could give you (like log files etc.) to help trace this down I'll be happy to help.
Comment 3 tommy27 2013-10-05 06:46:33 UTC
well, first of all try upgrading to 4.1.2 which has been released yesterday and see it fix the problem
Comment 4 Karl Pauls 2013-10-05 09:11:12 UTC
The attached document as well as the other ones that where giving me problems are exporting correctly as well as are printing to file fast in 4.1.2 on macosx. 

Thanks.
Comment 5 tommy27 2013-10-05 10:36:44 UTC
nice to hear that. correct status is RESOLVED WORKSFORME since we don't know exactly which committ fixed it.
Comment 6 tommy27 2013-10-05 16:24:29 UTC
(In reply to comment #1)
> tested with 4.1.1.2 under Win7 64bit
> no crash but very slow (several minutes) saving as PDF

retested with 4.1.2.3 under Win7 64bit.
now PDF saving is fast (just a few seconds).

so both Mac and Windows issues have been fixed.
I edit summary for the record.