| Summary: | Can't print with Lexmark printer | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Herb <herbert_horndasch> |
| Component: | Printing and PDF export | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED INVALID | ||
| Severity: | normal | CC: | barta, ign_christian |
| Priority: | medium | ||
| Version: | 4.1.2.3 release | ||
| Hardware: | Other | ||
| OS: | Linux (All) | ||
| Whiteboard: | BSA | ||
| Crash report or crash signature: | Regression By: | ||
Addition: The problem is occuring when printing by (W)LAN and by USB. do other applications print with no issue? As I wrote: Other applications (firefox, Gedit, kate) does work with the Lexmark printers. If I should test any other programs or if you need any other informatioin let me know. Right now I'm not in the office. PS Of course the stated driver is only used for the E360dn and not for the c544. Hi Herb, did you get ppd from producer site? How about printing with driver provided by Ubuntu official repo? Have you tried printing with Postscript (level from driver) printer languange? Because there are several issues with PDF printer languange. To make sure: Uncheck "PDF as Standard Print Job" in: Tools > Options > Print Hi Christian, I think I tried both drivers (Ubuntu repository and Lexmark itself). If it is a matter of the driver shouldn't there be a problem with all applications? I also have tried to switch of "PDF as Standard Print Job" already. Hopefully I can do some more testing tomorow. > I also have tried to switch of "PDF as Standard Print Job" already. Herb, please make sure you're not using that PDF option. And confirm that in print dialog box while you will do printing on printer properties: 'Postscript (level from driver)' should be selected. Try also level 1/2/3. > Current behavior: First time printer is making some noise put does not grab > the paper. At the next times I want to print, printer does nothing. My suspicion is tray issue. Maybe this fixed bug related: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/994388 You could also try playing with paper size and portrait/landscape to help indentify the real problem. Please also inform your detailed Ubuntu distro. OK I jsut did some testing. First I selected another driver. Printing an empty page out of LO: working Printing a page with just "test" out of LO: working Printing the document, I first encountered the Problem: 900.43 Firmware Error at the display of the printer (E360dn). So what is special about the document: It was a DOC-File altered and saved as ODT. So I opened the file again as DOC-File and tried printing: working. Did a smaller alteration than before and tried printing: working. So I think it has something to do with the alterations I did to the document. There are some forumulas in the document I edited with the formula-editor. I can attache the documents at the end of the week but not now. so it seems it's not a "printer side" issue but a "document side issue". do you encounter printing issues with other documents? if not I think this report has to be closed and a new clean one regarding that specific document has to be opened instead (poste here a link to the new bug number) set status to NEEDINFO waiting for feedback Dear Bug Submitter, Please read the entire message before proceeding. This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team Sorry for not responding for a long time. In the meantime I found the cause of the strange behaviour. It is the font "Linux Libertine" which is packed within Ubuntu. For more explanation look here: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1018069 Thank you @Herb thanks for feedback. let's close this report which got too messy in the meantime. I think is better if you start a new clean report about the real cause of the problem after doing a bugzilla query to see if that has not been reported yet. |
Problem description: Lexmark printers (E360dn and C544) do not print. Steps to reproduce: 1. Open any document 2. STRG+P or by icon 3. Print Current behavior: First time printer is making some noise put does not grab the paper. At the next times I want to print, printer does nothing. Expected behavior: Printing It occours only with Lexmark printers. Kyocera and Epson work as expected. Also printing from other applications (firefox, Gedit, kate) does work with the Lexmark printers. PPD is called: E360dn, Postscript-Lexmark 20130226 (Openprinting LSB 3.2) PS I'm not sure about the latest known-working version as it is a new system and the old laptop is formated. Operating System: Ubuntu Version: 4.1.2.3 rc