Bug 71290

Summary: [FILEOPEN] arrows is missing in diagrams. MS Office 2007 document.
Product: LibreOffice Reporter: Nikolay Morozov <nmorozov>
Component: WriterAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED WORKSFORME    
Severity: normal CC: alexpikptz, pje335-lo
Priority: medium    
Version: 4.1.3.2 release   
Hardware: Other   
OS: All   
Whiteboard: (target:4.2.0)
Crash report or crash signature: Regression By:
Attachments: sample file
Screenshot with MS Word 2007sp3

Description Nikolay Morozov 2013-11-06 06:20:16 UTC
Created attachment 88737 [details]
sample file

Open Word 2007 document with diagrams. No arrows diaplayed in diagrams only circles...
Comment 1 Thomas van der Meulen [retired] 2013-11-07 06:08:36 UTC
Thank you for your bug report, I can reproduce this bug running 
Version: 4.2.0.0.alpha1
Build ID: c2b9ad37f8a8de9c7dbdd76c86aecf6388107056
OS: Mac osx 10.9.


I can also see the text yes.
Comment 2 Thomas van der Meulen [retired] 2013-11-07 06:17:12 UTC
also= only
Comment 3 Alexandr 2014-02-22 16:52:15 UTC
Reproducible with LibreOffice 4.1.4.2. Not reproducible with LibreOffice 4.2.0.4 on Debian x86_64. 

Which patch solves the problem is unknown, so, I set status to resolved worksforme. Please, reopen the issue if you can reproduce the problem in LibreOffice 4.2.0.4 or later.
Comment 4 Nikolay Morozov 2014-02-22 18:18:48 UTC
LibreOffice 4.2.1 Linux
looks better, but i see lines not arrows !
Comment 5 Alexandr 2014-02-23 18:00:16 UTC
Created attachment 94608 [details]
Screenshot with MS Word 2007sp3

Hello, Nikolay.
I have tried the test document with MS Word 2007 on Win7 and MS Word 2010 on Win 2003. I attach a screenshot with MS Word 2007. The picture is the same as in LO Writer 4.2.0. Could you recheck the test file in MS Office?
Comment 6 Alexandr 2014-04-20 08:25:04 UTC
I set bugstatus to NEEDINFO.

Nikolay, please, recheck what should be in the test file (arrows or lines). If you can see arrows, explain in what program it is possible to reproduce and set bugstatus to UNCONFIRMED. If you agree that the document representation is the same in LibreOffice 4.2 and MS Office, set bugstatus to RESOLVED WORSFORME.
Comment 7 retired 2014-04-20 08:37:56 UTC
Hi Nikolay and all,

with MS Office 2011 on OSX 10.9.2 I see lines and no arrows. So not sure this really is a LO bug or a problem with that file in general. If MS Office does not behave correctly I don#t think LO will be able to.

Further testing with LO 4.2.3.3 on 10.9.2 brings up a document with lots of missing elements - no arrows or lines at all, no circles, no "Actor1" figure.

And even more testing with latest LO nightly: same as 4.2.3.3.

So this bug is still NEW and valid (at least for OS X and latest nightly + fresh release of LO.
Comment 8 Nikolay Morozov 2014-04-20 13:31:24 UTC
let's close the bug. I can't recheck now. Maybe it's my mistake : there must be lines.
Comment 9 Alexandr 2014-04-26 17:08:31 UTC
I have tested the document with LibreOffice 

4.3.0.0.alpha1+ Build ID: b166e7af2bc3f6750b1f56adf004a115229d4c2d TinderBox: Linux-rpm_deb-x86_64@46-TDF, Branch:master, Time: 2014-04-22_05:17:38
4.2.4.1 Build ID: d4c441391e20647b3d2e8dde4d20aa868e77e515 on Debian x86_64
4.2.4.1 Build ID: d4c441391e20647b3d2e8dde4d20aa868e77e515 on Windows 7

I have not met any problems. Lines and “Actor 1” figure are visible. So I can not confirm comment 7. Anyway, the report can be reopened if the problem really reappears.