| Summary: | PDF: PDF export with graphics in 64 bit version: text is removed | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | skopidia1 |
| Component: | Writer | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED INVALID | ||
| Severity: | normal | CC: | jorendc |
| Priority: | medium | ||
| Version: | unspecified | ||
| Hardware: | Other | ||
| OS: | Linux (All) | ||
| Whiteboard: | BSA | ||
| Crash report or crash signature: | Regression By: | ||
| Attachments: |
attachment-29000-0.html
attachment-29000-1.dat Screenshot-PDF-options.png TEST-LO_4-0-6-2_32-bit.pdf TEST-LO_4-1-3-2_x64.pdf Test-Original_odt_file.odt |
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I can't reproduce on Fedora 20 64 bit. Can you narrow this down a bit pls? Like is the problem still apparent after 10/20 pages with a couple dozen photos? Created attachment 89985 [details] attachment-29000-0.html Dear Tim, The attached files were made running LinuxMint 13, 64 bit, or 32 bit for comparison. *Test-Original_odt-file.odt* Created with LibreOfficeWriter 4.1.3.2, 64 bit. Photo and caption are fine. Used for both exports. *TEST-LO_4-1-3-2_x64.pdf* Exported from LO Writer 4.1.3.2 64 bit. *Part of the caption is missing*! *TEST-LO_4-0-6-2_32-bit.pdf* Exported from LO Writer 4.0.6.2 32 bit *Caption is fine.** * *Screenshot-PDF-options.png* shows PDF export options (PDFA/1-a) used on both systems. You can see from these files, that when the photo and caption are exported using the 32 bit version, they come out fine. When they are exported using the 64 bit version, part of the the caption is gone. This makes me think that there has to be a bug (or at least a major difference) in the 64 bit version. I copied this graphic and caption from a large file, for the sake of simplicity. As you can see, the problem still occurred, which makes me think the problem has nothing to do with the file size. Thanks for your help! ------------------------------------------------------------------------ On 27/11/13 02:37, bugzilla-daemon@freedesktop.org wrote: > > *Comment # 1 <https://bugs.freedesktop.org/show_bug.cgi?id=72035#c1> > on bug 72035 <https://bugs.freedesktop.org/show_bug.cgi?id=72035> from > Tim Lloyd <mailto:tim.lloyd@gmx.com> * > I can't reproduce on Fedora 20 64 bit. Can you narrow this down a bit pls? > > Like is the problem still apparent after 10/20 pages with a couple dozen > photos? > ------------------------------------------------------------------------ > You are receiving this mail because: > > * You reported the bug. > Created attachment 89986 [details]
attachment-29000-1.dat
Created attachment 89987 [details]
Screenshot-PDF-options.png
Created attachment 89988 [details]
TEST-LO_4-0-6-2_32-bit.pdf
Created attachment 89989 [details]
TEST-LO_4-1-3-2_x64.pdf
Created attachment 89990 [details]
Test-Original_odt_file.odt
Hi, sorry for the delayed reply. Thanks for the extra files and the PDFs. I am afraid I still can't reproduce the problem with Fedora 64bit. WORKSFORME OS X 10.9, LO 4.1.3.2 + LO Version: 4.3.0.0.alpha0+ Build ID: 5e01904de993caa3d497a8f6c82a846336e70eef TinderBox: MacOSX-x86@49-TDF, Branch:master, Time: 2013-12-06_02:05:01 Could you check how LO 4.2b2 behaves? Does that version maybe work for you? http://www.libreoffice.org/download/pre-releases/ Setting to NEEDINFO until more detail is provided. After providing the requested info, please reset this bug to UNCONFIRMED. Thanks :) Can't reproduce too using Mac OSX 10.9 with LibreOffice Version: 4.2.0.0.beta2 Build ID: 1a27be92e320f97c20d581a69ef1c8b99ea9885d x64 version. Kind regards, Joren From: Skpidia One
This problem arose using LibreOffice Writer on Linux Mint 13 - 64bit
MATE OS. The problem showed up with
* LibreOffice 4.1.3.2 (installed from .deb files from LibreOffice.org
website,
* LibreOffice 4.0.5 and
* with LibreOffice 3.5.7 (installed from Linux Mint / Ubuntu repository).
Today, I tested it using the Linux Mint 64bit Live CD . The problem did
not occur: the captions were fine.
It seems that the problem is probably not in LibreOffice Writer itself,
or in Linux Mint 13, but in the configuration of my system.
I know this goes beyond the scope of a bug-report, but any hint you
might have about what the problem might be would be appreciated. I will
try a new, clean installation of the OS and let you know what happens.
On 06/12/13 19:21, bugzilla-daemon@freedesktop.org wrote:
> Jorendc <mailto:jorendc@libreoffice.org> changed bug 72035
> <https://bugs.freedesktop.org/show_bug.cgi?id=72035>
> What Removed Added
> CC jorendc@libreoffice.org
>
> *Comment # 10 <https://bugs.freedesktop.org/show_bug.cgi?id=72035#c10>
> on bug 72035 <https://bugs.freedesktop.org/show_bug.cgi?id=72035> from
> Jorendc <mailto:jorendc@libreoffice.org> *
> Can't reproduce too using Mac OSX 10.9 with LibreOffice Version: 4.2.0.0.beta2
> Build ID: 1a27be92e320f97c20d581a69ef1c8b99ea9885d x64 version.
>
> Kind regards,
> Joren
> ------------------------------------------------------------------------
> You are receiving this mail because:
>
> * You reported the bug.
>
*From: Skopidia One** * I made a new, clean installation of Linux Mint 13-64bit, and used the Update Manager to make all Level 1, 2 and 3 updates. I tested LibreOffice Writer 3.5.7, using the files submitted. The problem did not occur. The captions were fine. This problem has me stumped, because Linux Mint was running without any other problems before the re-installation. It could very well be that this is not a bug in LibreOffice Writer, but rather a compatibility issue with Linux Mint. Since it does not seem possible to reproduce it on any other system, it may be nearly impossible to track down the source of the problem. ------------------------------------------------------------------------ On 06/12/13 19:58, Skopidia One wrote: > *From: Skpidia One* > > This problem arose using LibreOffice Writer on Linux Mint 13 - 64bit > MATE OS. The problem showed up with > > * LibreOffice 4.1.3.2 (installed from .deb files from > LibreOffice.org website, > * LibreOffice 4.0.5 and > * with LibreOffice 3.5.7 (installed from Linux Mint / Ubuntu > repository). > > Today, I tested it using the Linux Mint 64bit Live CD . The problem > did not occur: the captions were fine. > > It seems that the problem is probably not in LibreOffice Writer > itself, or in Linux Mint 13, but in the configuration of my system. > > I know this goes beyond the scope of a bug-report, but any hint you > might have about what the problem might be would be appreciated. I > will try a new, clean installation of the OS and let you know what > happens. > > > On 06/12/13 19:21, bugzilla-daemon@freedesktop.org wrote: >> Jorendc <mailto:jorendc@libreoffice.org> changed bug 72035 >> <https://bugs.freedesktop.org/show_bug.cgi?id=72035> >> What Removed Added >> CC jorendc@libreoffice.org >> >> *Comment # 10 >> <https://bugs.freedesktop.org/show_bug.cgi?id=72035#c10> on bug 72035 >> <https://bugs.freedesktop.org/show_bug.cgi?id=72035> from Jorendc >> <mailto:jorendc@libreoffice.org> * >> Can't reproduce too using Mac OSX 10.9 with LibreOffice Version: 4.2.0.0.beta2 >> Build ID: 1a27be92e320f97c20d581a69ef1c8b99ea9885d x64 version. >> >> Kind regards, >> Joren >> ------------------------------------------------------------------------ >> You are receiving this mail because: >> >> * You reported the bug. >> > Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/FDO/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of FDO |
Problem description: This problem occurs using LinuxMint 13 (Maya) 64bit version. The 32bit version of LinuxMint13 does not produce this error. The error occurred with a number of versions of LibreOffice. The last version I tried was LibreOffice 4.1.3 Writer (Linux, 64 bit) The error also occurs with LibreOffice 3.4 (Ubuntu-precise) which is the branded version used by LinuxMint 13 x64. I created a large file in LibreOffice Writer (263 pages with a couple dozen photos). Then I exported the document to PDF/A-1a After one or two of the graphics, the caption text immediately below is partly missing. The rest of the photos and captions are fine. In LibreOffice Writer (i.e. before export) the text and graphics are fine. Also, the exact same file, converted to PDF on the 32bit version of LinuxMint13 comes out fine. Is this a problem with LibreOffice? Are there settings within the LinuxMint 13 x64 Operating system which govern PDF creation which I need to change? Could it be that there is a bug in the LinuxMint OS? Steps to reproduce: 1. See above. 2. .... 3. .... Current behavior: Expected behavior: Operating System: Linux (Other) Version: unspecified