Bug 73307

Summary:	Other: Can't update to 4.1.4 from 4.1.3.2 -- error 1901
Product:	LibreOffice	Reporter:	Lew <82org>
Component:	Installation	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED WORKSFORME
Severity:	normal	CC:	bfo.bugmail
Priority:	medium	Keywords:	possibleRegression
Version:	4.1.4.2 release
Hardware:	Other
OS:	Windows (All)
Whiteboard:	BSA
Crash report or crash signature:		Regression By:

Description Lew 2014-01-05 14:42:55 UTC

Problem description: Always get error 1901 

Steps to reproduce:
1. download the *.msi
2. install

Current behavior:  After a 'copying files' step, I'm getting error 1901:  “Error attempting to read from the source installation database: C:\Windows\Installer\[…].msi

When I check, the directory C:\Windows\Installer doesn’t exist. Various solutions on the web, but none are working. 




Expected behavior:  a clean install


I've disabled Vipre and SuperAntiSpyware.  Still no luck.

FWIW, two additional observations.

When it failed, I lost the previous installation of 4.1.3.2 -- I had no access to LOO at all.This included my jumplists from the taskbar icons.  Those were the main reason I switched from AOO, because of my daily workflow. 

I was just able to reinstall 4.1.3.2, no problems, from an old *.msi file from November.
Operating System: Windows 7
Version: 4.1.4.2 release
Last worked in: 4.1.3.2 release

Comment 1 bfoman (inactive) 2014-01-24 18:02:50 UTC

Please check hashes of your 4.1.4 download. The checksums are always available by following Info and Hashes link on download page.
http://download.documentfoundation.org/libreoffice/stable/4.1.4/win/x86/LibreOffice_4.1.4_Win_x86.msi.mirrorlist

Comment 2 retired 2014-01-25 11:28:04 UTC

What bfoman says. Did you try to download another time and then try again to install? Maybe something went wrong with the download.

Comment 3 Lew 2014-01-27 00:00:33 UTC

(In reply to comment #2)
> What bfoman says. Did you try to download another time and then try again to
> install? Maybe something went wrong with the download.

4.1.4.2 has installed OK.  Thanks.  

I had tried a couple times from the main web site.  I downloaded from Indiana on bfoman's mirrorlist and tried again.  It installed without a hitch.

Thanks again.

Comment 4 Lew 2014-01-27 00:13:57 UTC

However...  

Not huge deals, but I'll report the inconvenience below.  Maybe an easy fix...  :-(  

1) I've had to re-pin Writer and Calc to the task bar.  

2) I have to re-populate those icons' jumplists to my frequently-accessed files.  I know they're available in File/Recent Documents, but that functionality IS different.  They do appear in the jumplists, so I can pin them, after opening them from File/Recent.  

Keep up the good work.

Comment 5 retired 2014-01-27 10:48:35 UTC

Let's close this bug as worksforme since the initial problem was solved now.

As for the icons: If this is reproducible for you, you can open a new bug report for this problem (one report per bug :)

Comment 6 Robinson Tryon (qubit) 2015-12-15 10:53:42 UTC

Migrating Whiteboard tags to Keywords: (possibleRegression)
[NinjaEdit]