Bug 75847

Summary: FILEOPEN General Error when opening Pivot Excel document xlsx
Product: LibreOffice Reporter: dtradmins
Component: CalcAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED INVALID    
Severity: critical CC: jmadero.dev, miguelangelrv
Priority: medium    
Version: 4.2.1.1 release   
Hardware: x86-64 (AMD64)   
OS: Windows (All)   
Whiteboard:
Crash report or crash signature: Regression By:
Attachments: Screen capture of the General Error when opening excel Pivot file with .xlsx extension

Description dtradmins 2014-03-06 16:15:47 UTC
Created attachment 95230 [details]
Screen capture of the General Error when opening excel Pivot file with .xlsx extension

We have moved away from using Microsoft and we are hitting a critical wall with our Pivot tabled excel spreadsheets.  I can open most of the pivot excel documents, but our mission critical ones are not able to be opened.  We need direction on resolution.

Regards,
Robert
Comment 1 Joel Madero 2014-03-06 20:36:56 UTC
We'll need the document to test it. 

Marking as NEEDINFO - once the document is attached mark as UNCONFIRMED.

If there is confidential information please change values to where they are no longer legible - a find/replace works. Replace most letters with random characters :)


Thanks!

Also - if LibreOffice is being used for production use we still recommend 4.1 as it's the most stable branch. 4.2 is our "fresh" branch (meaning there may be regressions and hiccups still)
Comment 2 QA Administrators 2014-10-05 23:05:34 UTC
Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information.

For more information about our NEEDINFO policy please read the wiki located here: 
https://wiki.documentfoundation.org/QA/FDO/NEEDINFO

If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed.


Thank you for helping us make LibreOffice even better for everyone!


Warm Regards,
QA Team
Comment 3 QA Administrators 2014-11-02 16:43:02 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INVALID due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided):

a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. 
Please do not:
a) respond via email 
b) update the version field in the bug or any of the other details on the top section of FDO