Bug 76459

Summary: Mix-up of Stable 4.2.2 Mac OS with Windows 4.2.2!
Product: LibreOffice Reporter: micmon224
Component: WWWAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED WORKSFORME    
Severity: minor CC: jbfaure, micmon224, website
Priority: medium    
Version: 4.2.2.1 release   
Hardware: All   
OS: macOS (All)   
Whiteboard:
Crash report or crash signature: Regression By:
Attachments: Screenshot Safari/Mac: LibreOffice download 4.2.2

Description micmon224 2014-03-21 16:20:22 UTC 
HI! I use Mac OS 10.7 Intel w/plenty of memory & HD space. I currently use MAC LibreOffice 4.1.4.2. Using Safari, I tried to download the update called Stable 4.2.2_MacOS_86.dmg file and I had problems! Your Stable 4.2.2 download link for Mac Doesn't Match the actual download!! In fact, instead, I get the following download: 4.2.2.1_Win_x86.msi! Also, I have tried downloading the Mac Fresh version 4.2.2 twice and the Safari download screen window froze! No download ever occurs!! I tried to search the Help sites, but there's too much confusing/advanced info that doesn't help me.

Is this Windows download, that I received, supposed to work for Mac AND Windows? If not, Please, go into your system and Rematch and Unfreeze the Fresh and Stable 4.2.2 download versions for MacOS to your Mac OS download hyperlinks!

Where is the exact link/download to use LibreOffice on a Barnes & Noble NOOK HD (Android)device, please? Where are the exact instructions to use LibreOffice with desktop and Android emails? Again the information others left in the help sites is too advanced or people didn't leave their Operating systems info in order to get proper answers from other knowledgeable people. This really should be placed into the General Instructions of LibreOffice.

I also sent you a small donation a few days ago, which was all I could send at the moment…imagine my surprise that your new update download doesn't work for Macs!

Thank You for your prompt attention to this major problem for all Mac users! I love your program!
Comment 1 Jean-Baptiste Faure 2014-03-22 10:12:36 UTC 
Hi, please do not mark your own bugs as NEW. They must be independently confirmed.

Please, could you try again and attach to this bug report a screencopy of download window of your browser showing what you are downloading.

Set status to NEEDINFO. Please set status back to UNCONFIRMED once the requested informations have been provided.

Thank you for you understanding.
Best regards. JBF
Comment 2 micmon224 2014-03-23 13:57:28 UTC 
Created attachment 96238 [details]
Screenshot Safari/Mac: LibreOffice download 4.2.2

This is how my screen looked before (and after the repair,). The only difference is that I can't show you the "freeze" in the URL window, now. The URL freeze would show as a blue highlight over "donate".
Comment 3 retired 2014-03-30 10:09:23 UTC 
WORKSFORME on OSX 10.9.2 latest safari.

Please empty cache and retry.
Comment 4 retired 2014-03-30 10:09:37 UTC 
oh and make sure you have all the latest OS updates.