Bug 80127

Summary: FILEOPEN: Crash after file open
Product: LibreOffice Reporter: Leonard Lausen <leonard>
Component: WriterAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED WORKSFORME    
Severity: normal CC: freedesktop, jalojo, leonard, serval2412, sophi
Priority: medium    
Version: 4.3.0.0.beta2   
Hardware: Other   
OS: Linux (All)   
Whiteboard: BSA
Crash report or crash signature: Regression By:
Attachments: File that leads to the crash
valgrind log

Description Leonard Lausen 2014-06-17 09:00:17 UTC
Created attachment 101215 [details]
File that leads to the crash

Problem description: Libreoffice crashes when opening the file specified below.


Steps to reproduce:
1. Open the file attached (or alternatively found on this website www.wiwimaster.de/sites/default/files/data/Dokumente/22/statistik_i_zusammenfassung.docx )
2. Wait a few seconds
3. Crash

Current behavior:
Crash

Expected behavior:
No crash
Operating System: Linux (Other)
Version: 4.3.0.0.beta2
Comment 1 Jacques Guilleron 2014-06-17 12:15:56 UTC
Hello librebugs,

I can open, but not easily, the file with LO 4.4.0.0.alpha0+
Build ID: 488f31200094d7237d45545ab227014831a1f8e6
TinderBox: Win-x86@39, Branch:master, Time: 2014-06-15_05:02:39
under Windows 7 Home Premium.

Once loaded (progression bar to 100%), the application disappears two times before displaying the file.

regards,

Jacques
Comment 2 sophie 2014-06-17 14:37:24 UTC
Confirmed with Version: 4.3.0.0.beta2+
Build ID: f817dac57c748dd156cd9bacf8368dd561de88d4
TinderBox: Linux-rpm_deb-x86_64@46-TDF, Branch:libreoffice-4-3, Time: 2014-06-11_08:23:28 Ubuntu 14.04 - The document opens, after few second, LO crashes. Set as new - Sophie
Comment 3 Marc Kaulisch 2014-07-16 20:51:35 UTC
I cannot confirm this with version 4.3.0.2 on Windows 8.1
I opened it properly directly from the website mentioned.
No crash and file is shown correctly as far as I can say.
Comment 4 Caolán McNamara 2014-08-28 11:58:16 UTC
Created attachment 105382 [details]
valgrind log
Comment 5 Caolán McNamara 2014-08-28 12:00:07 UTC
If this valgrind log is correct the problem might exist further down the stack in cairo or freetype. We need to identify what actual font is in question here and ideally create a smaller test-case that reproduces this trace
Comment 6 QA Administrators 2015-09-04 02:48:19 UTC
** Please read this message in its entirety before responding **

To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year.

There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present.

If you have time, please do the following:

Test to see if the bug is still present on a currently supported version of LibreOffice (5.0.0.5 or later)
   https://www.libreoffice.org/download/

   If the bug is present, please leave a comment that includes the version of LibreOffice and your operating system, and any changes you see in the bug behavior
 
 If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a short comment that includes your version of LibreOffice and Operating System

Please DO NOT

Update the version field
Reply via email (please reply directly on the bug tracker)
Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case)


If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 

1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3)

http://downloadarchive.documentfoundation.org/libreoffice/old/

2. Test your bug 
3. Leave a comment with your results. 

4a. If the bug was present with 3.3 - set version to "inherited from OOo"; 
4b. If the bug was not present in 3.3 - add "regression" to keyword


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Thank you for your help!

-- The LibreOffice QA Team This NEW Message was generated on: 2015-09-03
Comment 7 Julien Nabet 2015-10-17 20:50:19 UTC
fontTable.xml included in docx indicates these fonts:
Calibri
Cambria
Cambria Math
Courier New
SFSS0800
SFSS1095
Symbol
Tahoma
Times New Roman
Wingdings

librebugs: do you still reproduce the crash with recent LO version? (last stable one is 5.0.2)
Indeed, I don't reproduce the crash on pc Debian x86-64 with master sources updated today.
Comment 8 Leonard Lausen 2015-10-19 18:38:50 UTC
I can confirm that the file does NOT crash LibreOffice 4.4.2.2.
Comment 9 Julien Nabet 2015-10-19 19:36:01 UTC
Thank you for your feedback librebugs. Since there's no specific fix, let's put this one to WFM.