Bug 81604

Summary: pictures disappear
Product: LibreOffice Reporter: stefan <stefanschroth>
Component: WriterAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED INVALID    
Severity: blocker CC: barta, serval2412
Priority: medium    
Version: 4.2.5.2 release   
Hardware: Other   
OS: Windows (All)   
Whiteboard:
Crash report or crash signature: Regression By:
Attachments: Mac OS produced - pics lost on MS OS.odt
odt file, pasted section of original document generated on Mac OS, used MS OS for performing this operation
screenshot of document

Description stefan 2014-07-21 14:04:11 UTC
received .odt generated on Mac OS.
file opens ok. 
embedded pictures show initially; 
then pictures are replaced by space holders with message "Read-Error" within the space holders; 
then the space holders disappear.
not all pictures disappear.
cannot say what inputs start the disappearance.
Comment 1 Julien Nabet 2014-07-21 14:09:00 UTC
Could you attach a minimum example file so we can try to reproduce? (have in mind that any attachment is automatically made public, so remove any private/confidential part).
You can use this link to attach a file + comment:
https://bugs.freedesktop.org/attachment.cgi?bugid=81604&action=enter
Comment 2 stefan 2014-07-22 12:47:00 UTC
Created attachment 103280 [details]
Mac OS produced - pics lost on MS OS.odt

Not sure how to submit an example:

I see the pictures upon opening. They disappear while using the file.

For non-disclosure reasons I cannot send the original file in unmodified version.
I attach a file that I just created by copying a portion of the original file, which I opened with LibreOffice on MS OS and pasting it into a new odt file - don't think this will help. (the picture that disappeared is in a table - pictures disappear regardless if in table or directly in text)

--------------------------------------------
On Mon, 7/21/14, bugzilla-daemon@freedesktop.org <bugzilla-daemon@freedesktop.org> wrote:

 Subject: [Bug 81604] pictures disappear
 To: stefanschroth@yahoo.com
 Date: Monday, July 21, 2014, 9:09 AM
 
 
     
       
     
      Julien Nabet
  changed
               bug
 81604
         
 
              
           
             What
             Removed
             Added
           
 
          
            CC
            
                 
            
            serval2412@yahoo.fr
            
          
       
         
             Comment
 # 1
               on bug
 81604
               from  Julien Nabet
 
         Could you attach a minimum example file so we
 can try to reproduce? (have in
 mind that any attachment is automatically made public, so
 remove any
 private/confidential part).
 You can use this link to attach a file + comment:
 https://bugs.freedesktop.org/attachment.cgi?bugid=81604&action=enter
         
       
       
       You are receiving this mail because:
       
       
           You reported the bug.
Comment 3 stefan 2014-07-22 12:48:12 UTC
Created attachment 103281 [details]
odt file, pasted section of original document generated on Mac OS, used MS OS for performing this operation

Not sure how to submit an example:

I see the pictures upon opening. They disappear while using the file.

For non-disclosure reasons I cannot send the original file in unmodified version.
I attach a file that I just created by copying a portion of the original file, which I opened with LibreOffice on MS OS and pasting it into a new odt file - don't think this will help. (the picture that disappeared is in a table - pictures disappear regardless if in table or directly in text)
Comment 4 Julien Nabet 2014-07-29 18:31:27 UTC
On pc Debian x86-64 with LO 4.2.5 Debian package, I don't see anything wrong on the odt file.

Could you attach a screenshot of the problem?

Please don't answer directly from your emailer but from one of these links:
- https://bugs.freedesktop.org/show_bug.cgi?id=81604# (to only let a comment)
- https://bugs.freedesktop.org/attachment.cgi?bugid=81604&action=enter (to attach a file and let a comment)
Comment 5 Julien Nabet 2014-07-29 18:32:12 UTC
Comment on attachment 103281 [details]
odt file, pasted section of original document generated on Mac OS, used MS OS for performing this operation

duplicate of the other attachment (due to the fact that the reporter responded directly from his emailer).
Comment 6 stefan 2014-08-20 12:18:32 UTC
Created attachment 104977 [details]
screenshot of document

As requested I took a screenshot of the open document.

A picture similar to the one still shown was in the empty line above.

During a previous step in loosing the picture a space holder with some message similar "picture not found"/"picture not available" or such was shown in the now empty line.

This loosing pictures happened - to me randomly - throughout the document.
Comment 7 Julien Nabet 2014-08-29 20:40:32 UTC
Unzipping odt file shows a png + a thumbnail showing itself a missing picture.

Testing the odt file with odf validator online, https://odf-validator.rhcloud.com/, shows errors.

The odt file is corrupted/incomplete. You should ask a new version of it.

I put it as INVALID.

Don't hesitate to reopen this tracker if you still reproduce this with a new complete version of the file.