Bug 82022

Summary: Export PDF crashes writer and impress
Product: LibreOffice Reporter: ROGERIO TAVARES <rogertavares>
Component: WriterAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED FIXED    
Severity: critical CC: philipz85, stgohi-lobugs
Priority: medium    
Version: 4.2.5.2 release   
Hardware: x86-64 (AMD64)   
OS: Windows (All)   
Whiteboard:
Crash report or crash signature: Regression By:

Description ROGERIO TAVARES 2014-08-01 20:22:07 UTC
Export PDF crashes writer and impress.
All open documents are closed.
OS: Window 8.1 64bit
Version 4.2.5.2
Comment 1 A (Andy) 2014-08-01 22:23:32 UTC
Could you please give more information about the single steps to reproduce it. Thanks in advance.
Comment 2 ROGERIO TAVARES 2014-08-01 22:36:17 UTC
Yes, of course.

In writer, create a new document, write one word, save on desktop. 
Goes to Export as PDF, click save, Writer opens a recover window.

Impress shows the same behaviour.

I had to go to online apps  to generate my pdfs yesterday.

Best wishes
roger
Comment 3 A (Andy) 2014-08-01 22:53:25 UTC
@roger: Thank you very much for your very fast reply.
Unfortunately, it is not possible for me to reproduce it (LO 4.3.0.4, Win 8.1). For me it works fine without any problems.

Can anybody else confirm this issue?
Comment 4 ROGERIO TAVARES 2014-08-01 23:01:45 UTC
You are welcome.

I will try to upgrade tomorrow. It is a very important feature for me.

Regards
Roger
Comment 5 Yousuf Philips (jay) (retired) 2014-08-05 05:40:02 UTC
Hi Rogerio,

I think it maybe a simple problem that can be fixed by clearing your user profile. You can find instructions to do so at the following link < http://ask.libreoffice.org/en/question/903/where-are-the-libreoffice-data-profile-files/ >.

Did this recently work fine and then started crashing? Had you changed any pdf export setting recently?
Comment 6 ROGERIO TAVARES 2014-08-05 20:45:12 UTC
hi @jay

i updated to 4.3.0.4 and the problem was fixed.

It was a clean instalation in a clean system, so i think it isn“t a profile problem.

Yesterday, i made a presentation in Impress (4.3.0.4) and some pics was missed during the work, but i will look for the problem before post it here.

regards
riger