| Summary: | Other: Opening Template Manager / Saving Template Causes Crash | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | Joseph <joseph.m.beck> |
| Component: | LibreOffice | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | CC: | barta, samuel.mehrbrodt, serval2412 |
| Priority: | medium | Keywords: | haveBacktrace |
| Version: | 4.2.6.2 release | ||
| Hardware: | Other | ||
| OS: | Linux (All) | ||
| Whiteboard: | BSA | ||
| Crash report or crash signature: | Regression By: | ||
| Attachments: |
Backtrace File (Template Crashing)
The real trace log, I hope Icon Issue |
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Not reproducible in LO 4.2.6.2 (from PPA) - Ubuntu 12.04 x86 Please try resetting user profile: https://wiki.documentfoundation.org/UserProfile Then mark RESOLVED WORKSFORME if that resolved. If it matters I am using LinuxMint 17 - Cinnamon Edition. I tried resetting the profile and it still results in a crash. Hi again Joseph.. It could be.. Would you mind to do debugging: https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux Or possibly it's because package from PPA, you could also try deb package from LO official site: http://www.libreoffice.org/download/libreoffice-still/ On pc Debian x86-64 with master sources updated today, I don't have crash but it takes about 15 secs to show templates when clicking "Manage template" (i5, 6GB) Created attachment 104099 [details]
Backtrace File (Template Crashing)
Not sure if this is directly what you wanted but here the result of doing the BackTrace method described.
I thought my GUI looked on so I went ahead and did the following, since someone else had mentioned that their GUI looked odd in the past: sudo apt-get install libreoffice-style-tango libreoffice-gtk libreoffice-gtk3 libreoffice-style-human I can now manage templates and save templates without crashing.The icons on the Welcome window are now black which is not pleasant but I am working on fixing that. Joseph: to retrieve a backtrace you can follow this link: https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace Your gdbtrace doesn't contain a backtrace but commands on gdb. Created attachment 104112 [details]
The real trace log, I hope
Created attachment 104113 [details]
Icon Issue
I have just replaced the logfile, I apparently was looking in the wrong location before after following the steps. I've also included a screenshot to demonstrate the black icon problem.
Black icon problem is perhaps because you use HiContrast. You can test: Menu/Tools/Options/View Icon and size: choose something else than HiContrast (Tango for example). This trace is ok. I noticed this part: #22 0xb5f5d1f1 in ?? () from /usr/lib/libreoffice/program/libmergedlo.so #23 0xb5f5e03a in SfxDocumentTemplates::GetRegionCount() const () from /usr/lib/libreoffice/program/libmergedlo.so #24 0xb5e50e16 in TemplateLocalView::Populate() () from /usr/lib/libreoffice/program/libmergedlo.so I'm pretty sure having already seen a trace with GetRegionCount. Hope will find the other bug to put it in See also. Anyway, I put it at NEW since there's a bt. hi guys, one year later would you please tell if the bug is still reproducible with latest LibO release? Following Tom's comment, it'd be interesting to have feedback with brand new 5.0.3 Closing b/c no feedback. |
Problem description: Whenever I try to manage templates or save a new one it crashes LibreOffice entirely. Happens in Writer, Calc, and Impress. I assume it effects all programs. Not sure if this is fixed in 4.3. I downloaded it today from PPA but 4.3 hasn't been added yet. Steps to reproduce: 1. Click File, Mouse Over Templates 2. Click Manage or Save Template 3. LibreOffice Crashes Current behavior: Crashing Expected behavior: Not Crashing Operating System: Linux (Other) Version: 4.2.6.2 rc