| Summary: | Cannot launch libre office | ||
|---|---|---|---|
| Product: | LibreOffice | Reporter: | jonathan.bj.chandler |
| Component: | LibreOffice | Assignee: | Not Assigned <libreoffice-bugs> |
| Status: | RESOLVED INSUFFICIENTDATA | ||
| Severity: | normal | CC: | serval2412 |
| Priority: | medium | ||
| Version: | 5.0.0.5 release | ||
| Hardware: | x86-64 (AMD64) | ||
| OS: | Windows (All) | ||
| Whiteboard: | |||
| Crash report or crash signature: | Regression By: | ||
| Attachments: | error message & computer properties | ||
Could you give to last stable version 5.0.3? Hi Julien tried 5.0.3.2 - same problem what other info can I provide to figure out what it might be? my computer was windows 7 professional, and I have added it to my homegroup network. The account I am using has administrator rights to the laptop I am using. So it shouldn't be a permissions issue. J Since you install LO 64 bits, did you check you use Java 64 bits too? Indeed LO 64 must be used with a Java 64 bits and LO 32 must be used with a Java 32 bits Also, you can rename your LO directory profile (see https://wiki.documentfoundation.org/UserProfile#Windows) Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INVALID due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team Sun, 11 Sep 2016 21:43:24 +0200 Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20161010 |
Created attachment 121003 [details] error message & computer properties Installed on Windows 7 - cannot open any of the libre office products attached is the error message & computer properities