Bug 96468

Summary:	Black window after installing on new MS Surface Pro 4
Product:	LibreOffice	Reporter:	steve
Component:	LibreOffice	Assignee:	Not Assigned <libreoffice-bugs>
Status:	RESOLVED DUPLICATE
Severity:	normal	CC:	ilmari.lauhakangas, momonasmon
Priority:	medium
Version:	5.0.3.2 release
Hardware:	All
OS:	All
Whiteboard:
Crash report or crash signature:		Regression By:
Attachments:	Screen shot of Writer with black window

Description steve 2015-12-13 22:17:56 UTC

I installed on a brand new Surface Pro 4 fully updated to latest Windows 10 and new firmawa and the window client area is just balack in all LibraOffice programs.

I tried reinstalling and the 4 branch too.

Comment 1 steve 2015-12-13 22:19:46 UTC

Menu bars are missing too.

Comment 2 Maxim Monastirsky 2015-12-13 22:34:19 UTC

Hi,

Can you look please at attachment 121275 [details] - Is it what you see?

Comment 3 steve 2015-12-14 10:00:30 UTC

Created attachment 121291 [details]
Screen shot of Writer with black window

Good point, a screenshot would have helped immensely!

No it's different. No white streaks and no menu bar.

Comment 4 Buovjaga 2015-12-14 11:35:37 UTC

For reference, there exists a Surface-related bug 95590 which was closed as duplicate of bug 95639

OpenGL has been disabled by default in 5.0.4, you can try the release candidate: http://www.libreoffice.org/download/pre-releases/

Comment 5 steve 2015-12-14 12:31:49 UTC

Thanks. I did search but didn't spot that bug, I guess it couched in terms of the cause.

Anyway, I confirm 5.0.4 RC 2 does not have the problem and a quick 'smoke test' is successful.

Thanks again.

Comment 6 steve 2015-12-14 12:36:16 UTC

I resolved as a duplicate of #95639 as appears to be OPenGL issue not the actual device (Surface Pro 4 or Surface Book). I hope that was the correct workflow.

*** This bug has been marked as a duplicate of bug 95639 ***