Bug 97295

Summary: Crash when switch odt files, direct opened from browser
Product: LibreOffice Reporter: baffclan <baffclan>
Component: LibreOfficeAssignee: Not Assigned <libreoffice-bugs>
Status: RESOLVED INSUFFICIENTDATA    
Severity: normal CC: ilmari.lauhakangas
Priority: medium    
Version: 5.2.0.0.alpha0+   
Hardware: x86 (IA32)   
OS: Windows (All)   
Whiteboard:
Crash report or crash signature: Regression By:

Description baffclan 2016-01-21 10:49:17 UTC 
crash when switch odt files, direct opened via browser

Steps to Reproduce:
1. Start Web Browser(Firefox)
2. Open https://bugs.documentfoundation.org/show_bug.cgi?id=94865
3. Click a attachment#119395 [details]
   http://bugs.documentfoundation.org/attachment.cgi?id=119395
4. Appear download Dialog
5. Select "Open with [LibreOfficeDev]" and click a [OK]
6. Open a en_US.odt on LibODev (background)
7. Click a attachment#119424 [details]
   http://bugs.documentfoundation.org/attachment.cgi?id=119424
8. Appear download Dialog
9. Select "Open with [LibreOfficeDev]" and click a [OK]
10. Open a accelerators_en_USmaster.odt on LibODev (background)
11. Minimumed Web Browser(Firefox)
12. Two LibODev Window opens
13. Click a Front LibODev Window
14. Click a Back LibODev Window
15. Crash a LibODev


Windows 7 Pro(x86)
Version: 5.2.0.0.alpha0+
Build ID: a8860122fecbaa932a48f41a38077f621275be9d
Threads 4; Ver: Windows 6.1; Render: GL;
TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2015-11-27_10:34:00
Locale: ja-JP (ja_JP)
Comment 1 Buovjaga 2016-01-26 18:53:36 UTC 
No crash here. I noticed you are using quite an old master build.

Win 7 Pro 64-bit Version: 5.2.0.0.alpha0+
Build ID: 6b65a0e83c4798f117be61af91dbaebdc85e94b7
CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; 
TinderBox: Win-x86@39, Branch:master, Time: 2016-01-21_03:41:08
Locale: fi-FI (fi_FI)
Comment 2 baffclan 2016-01-29 11:34:36 UTC 
(In reply to Beluga from comment #1)
> No crash here. I noticed you are using quite an old master build.
Thanks for comments.
Reproduce newest master.
(but not 5.1.0.2)

Version: 5.2.0.0.alpha0+
Build ID: a8860122fecbaa932a48f41a38077f621275be9d
Threads 4; Ver: Windows 6.1; Render: GL;
TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2015-11-27_10:34:00
Locale: ja-JP (ja_JP)
Comment 3 Buovjaga 2016-01-29 12:02:29 UTC 
Hmm, now I noticed you have OpenGL on.

Does it stop crashing, if you disable Tools - Options - LibO - View - Use OpenGL for all rendering?
Comment 4 baffclan 2016-01-30 09:29:13 UTC 
(In reply to Beluga from comment #3)
> Hmm, now I noticed you have OpenGL on.
> 
> Does it stop crashing, if you disable Tools - Options - LibO - View - Use
> OpenGL for all rendering?
Not use OpenGL on New Profile.
Comment 5 Buovjaga 2016-03-02 21:11:54 UTC 
You could try getting a backtrace of the crash: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided further testing information.
Comment 6 baffclan 2016-04-03 00:09:30 UTC 
(In reply to Buovjaga from comment #5)TDF#97295
I installed WinDbg to take a dump.
However, I cannot take a dump.
I have not more informations...

->INSUFFICIENTDATA