Bug 99162

Summary:	Changing any cell the program crash, during changing or after, pressing enter
Product:	LibreOffice	Reporter:	Furio <burionospam-temp>
Component:	Calc	Assignee:	Furio <burionospam-temp>
Status:	RESOLVED INSUFFICIENTDATA
Severity:	normal	CC:	burionospam-temp, ilmari.lauhakangas
Priority:	medium
Version:	unspecified
Hardware:	Other
OS:	Windows (All)
Whiteboard:
Crash report or crash signature:		Regression By:
Attachments:	It is the sheet in the file with I have the problem. The problem isn't present on the other sheets I expunged.

Description Furio 2016-04-08 14:15:21 UTC

User-Agent:       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:45.0) Gecko/20100101 Firefox/45.0
Build Identifier: LibreOffice 4.4.5.2

It started after update to 5 release, so I downgraded to 4.4 and the problem remained, less frequently, (not every click, about only with enter), but remained. Every crash I needed to restore the file, and start again.

During writing this big report I tried to rename the user directory and the problem stop...

On another PC with WIN10 and 5 relase I never had similar problem.


Reproducible: Always

Steps to Reproduce:
1.read details
2.
3.
Actual Results:  
Now the same file was chenged three times and LibreOffice didn't crash, now I'll try to reupdate to 5 release... I hope.

Expected Results:  
To insert on help window, feedback link, the suggestion on renaming the "user" directory before to send the bug feedback. I think it will be better than after, how I'm doing. In my case this action was "the solution".

[Information automatically included from LibreOffice]
Locale: it
Module: SpreadsheetDocument
[Information guessed from browser]
OS: Windows (All)
OS is 64bit: yes


Reset User Profile?Yes

Comment 1 Furio 2016-04-08 14:20:23 UTC

I think it's better to send this "almost bug" because I solve renaming user directory. Before reading the form I didn't know this opportunity to solve troubles.

Comment 2 Furio 2016-04-08 15:13:32 UTC

Un resolved... Only saving to close the Calc file LibreOffice crashed again.
The file is the largest in my archive, about 380 kB.
Is it important?

Comment 3 Furio 2016-04-25 07:25:37 UTC

Created attachment 124619 [details]
It is the sheet in the file with I have the problem. The problem isn't present on the other sheets I expunged.

This is an old file (a lot of years), I use to check the calculation of factory application for work time, and change formulas every time, about every year, to update to news.
I repeat the problem: when I change any cell the program chrashed, sometime when I press enter, but only after I installed 5.x LibO release I had this effect.

I have to say that it's frequently the starting of restoration window at the launching of LibOffice (Not only with this sheet, also with writer od base).

For me it's impossible to understand the cause of the crashes and so I tried to install OpenOffice, and it work properly with this file.

I hope to be useful for you, and us!

Furio Barbetti

Comment 4 Buovjaga 2016-10-21 17:57:09 UTC

I could not get the file to crash.

Please test with 5.2.2.

Please also copy & paste the Help - About box contents.

If it still continues, you could try getting a backtrace: https://wiki.documentfoundation.org/How_to_get_a_backtrace_with_WinDbg

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.

Arch Linux 64-bit, KDE Plasma 5
Version: 5.2.2.2.0+
Build ID: 5.2.2-1
CPU Threads: 8; OS Version: Linux 4.7; UI Render: default; 
Locale: fi-FI (fi_FI.UTF-8); Calc: group

Comment 5 QA Administrators 2017-05-02 11:36:41 UTC Comment hidden (obsolete)

Dear Bug Submitter,

This bug has been in NEEDINFO status with no change for at least
6 months. Please provide the requested information as soon as
possible and mark the bug as UNCONFIRMED. Due to regular bug
tracker maintenance, if the bug is still in NEEDINFO status with
no change in 30 days the QA team will close the bug as INSUFFICIENTDATA
due to lack of needed information.

For more information about our NEEDINFO policy please read the
wiki located here:
https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO

If you have already provided the requested information, please
mark the bug as UNCONFIRMED so that the QA team knows that the
bug is ready to be confirmed.
 
Thank you for helping us make LibreOffice even better for everyone!

Warm Regards,
QA Team

MassPing-NeedInfo-Ping-20170502

Comment 6 QA Administrators 2017-05-31 10:45:59 UTC

Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170531