Bug 100408 - Calc: comment background missing with Intel graphics
Summary: Calc: comment background missing with Intel graphics
Status: RESOLVED DUPLICATE of bug 98040
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: graphics stack (show other bugs)
Version:
(earliest affected)
4.3.7.2 release
Hardware: x86-64 (AMD64) Linux (All)
: medium trivial
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-06-15 15:56 UTC by lorenzo.morin
Modified: 2016-06-17 18:40 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


Attachments
Screenshot of the different visualization (12.56 KB, image/png)
2016-06-15 15:57 UTC, lorenzo.morin
Details
Screenshot of comment on an old U100 netbook (110.88 KB, image/png)
2016-06-16 01:37 UTC, Aron Budea
Details

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Description lorenzo.morin 2016-06-15 15:56:35 UTC
Description:

When insert a comment in the spreadsheet you can see only the inserted text instead of the yellow tooltip with borders and shadows.

Steps:
1. create a new spreadsheet with calc.
2. insert -> comment.
3. type something.
4. click another one cell.
5. hover the mouse pointer over the cell.

Expected:
The comment appears in the yellow tooltip with borders and shadows.

Current:
Only the text is shown.

-----------------------
lspci -vnn | grep VGA -A 12
00:02.0 VGA compatible controller [0300]: Intel Corporation Atom Processor Z36xxx/Z37xxx Series Graphics & Display [8086:0f31] (rev 0e) (prog-if 00 [VGA controller])
Subsystem: Lenovo Device [17aa:3909]
Flags: bus master, fast devsel, latency 0, IRQ 90
Memory at 90000000 (32-bit, non-prefetchable) [size=4M]
Memory at 80000000 (32-bit, prefetchable) [size=256M]
I/O ports at 3050 [size=8]
Expansion ROM at <unassigned> [disabled]
Capabilities: [d0] Power Management version 2
Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [b0] Vendor Specific Information: Len=07 <?>
Kernel driver in use: i915
Kernel modules: i915
-----------------------

Affected version:
Versione: 5.1.3.2
Build ID: 10m0(Build:2)
Thread CPU: 2; Versione SO: Linux 4.1; Resa interfaccia: predefinito; 
Versione locale: it-IT (it_IT.UTF-8) 
OS: openSUSE Leap 42.1 (x86_64)

Versione: 5.0.6.3
Build ID: 490fc03b25318460cfc54456516ea2519c11d1aa
Versione locale: it-IT (it_IT.UTF-8)
OS: openSUSE Leap 42.1 (x86_64)

Versione: 5.1.3.2
Build ID: 644e4637d1d8544fd9f56425bd6cec110e49301b
Thread CPU: 2; Versione SO: Linux 4.1; Resa interfaccia: predefinito; 
Versione locale: it-IT (it_IT.UTF-8)
OS: openSUSE Leap 42.1 (x86_64)

Versione: 4.4.7.2
Build ID: f3153a8b245191196a4b6b9abd1d0da16eead600
Versione locale: it_IT.UTF-8
OS: openSUSE Leap 42.1 (x86_64)

Versione: 4.3.7.2
Build ID: 8a35821d8636a03b8bf4e15b48f59794652c68ba
OS: openSUSE Leap 42.1 (x86_64)

Version: 5.3.0.0.alpha0+
Build ID: a8bd44573b75d1399257d6f5d052611439607189
CPU Threads: 2; OS Version: Linux 4.1; UI Render: default; 
TinderBox: Linux-rpm_deb-x86_64@70-TDF, Branch:master, Time: 2016-06-13_23:46:49
Locale: it-IT (it_IT.UTF-8)
OS: openSUSE Leap 42.1 (x86_64)

Versione: 5.2.0.0.beta2
Build ID: ae12e6f168ba39f137fc110174a37c482ce68fa4
Thread CPU: 2; Versione SO: Linux 4.1; Resa interfaccia: predefinito; 
Versione locale: it-IT (it_IT.UTF-8)
OS: openSUSE Leap 42.1 (x86_64)

Works fine on windows:
LibreOffice Version: 5.1.3.2
Build ID: 644e4637d1d8544fd9f56425bd6cec110e49301b
CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; 
Locale: it-IT (it_IT)
Comment 1 lorenzo.morin 2016-06-15 15:57:40 UTC
Created attachment 125677 [details]
Screenshot of the different visualization
Comment 2 Aron Budea 2016-06-16 01:37:48 UTC
Created attachment 125682 [details]
Screenshot of comment on an old U100 netbook

This seems to be an Intel Bay Trail chipset-powered device. While I could not reproduce the issue in a VM with LO 5.1.3.2 / Ubuntu 15.10, I could reproduce a badly rendered comment with a 7-year-old MSI U100 netbook (see attachment), which makes me wonder if this is more related to Intel's notoriously poor graphics drivers (at least for older architectures).
Have you had similar experience with different devices, using different GPUs?

This page has some tips, but I can't comment on any specific one: https://wiki.archlinux.org/index.php/intel_graphics
Comment 3 Marina Latini (SUSE) 2016-06-16 07:20:18 UTC
REPRODUCED with:

Versione: 5.1.3.2
Build ID: 644e4637d1d8544fd9f56425bd6cec110e49301b
Thread CPU: 4; Versione SO: Linux 4.6; Resa interfaccia: predefinito; 
Versione locale: it-IT (it_IT.UTF-8)
OS: openSUSE Tumbleweed (20160605) (x86_64)

Hardware:
----------------------------
lspci -vnn | grep VGA -A 12
00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Samsung Electronics Co Ltd Device [144d:c0d7]
Flags: bus master, fast devsel, latency 0, IRQ 26
Memory at f0000000 (64-bit, non-prefetchable) [size=4M]
Memory at e0000000 (64-bit, prefetchable) [size=256M]
I/O ports at 3000 [size=64]
[virtual] Expansion ROM at 000c0000 [disabled] [size=128K]
Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
Capabilities: [d0] Power Management version 2
Capabilities: [a4] PCI Advanced Features
Kernel driver in use: i915
Kernel modules: i915
----------------------------

REPRODUCED with:
Version: 4.4.6.3
Build ID: 40m0(Build:3)
Locale: it_IT.UTF-8
OS: Ubuntu 14.04.3 LTS

Hardware:
----------------------------
lspci -vnn | grep VGA -A 12
00:02.0 VGA compatible controller [0300]: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:04ab]
Flags: bus master, fast devsel, latency 0, IRQ 44
Memory at fe000000 (64-bit, non-prefetchable) [size=4M]
Memory at d0000000 (64-bit, prefetchable) [size=256M]
I/O ports at f000 [size=64]
Expansion ROM at <unassigned> [disabled]
Capabilities: <access denied>
Kernel driver in use: i915

00:16.0 Communication controller [0780]: Intel Corporation 6 Series/C200 Series Chipset Family MEI Controller #1 [8086:1c3a] (rev 04)
Subsystem: Dell Device [1028:04ab]
Flags: bus master, fast devsel, latency 0, IRQ 43
----------------------------

Can't reproduce:

Version: 5.0.2.2 
Build ID: 00m0(Build:2) 
Locale: en-US (en_US.UTF-8)
OS: Ubuntu 14.04.4 LTS

Hardware:
----------------------------
01:00.0 VGA compatible controller: NVIDIA Corporation GF119 [NVS 310] (rev a1) (prog-if 00 [VGA controller])
        Subsystem: NVIDIA Corporation Device 094e
        Flags: bus master, fast devsel, latency 0, IRQ 47
        Memory at fa000000 (32-bit, non-prefetchable) [size=16M]
        Memory at f0000000 (64-bit, prefetchable) [size=128M]
        Memory at f8000000 (64-bit, prefetchable) [size=32M]
        I/O ports at e000 [size=128]
        [virtual] Expansion ROM at fb000000 [disabled] [size=512K]
        Capabilities: <access denied>
        Kernel driver in use: nvidia
----------------------------
Comment 4 Aron Budea 2016-06-17 06:08:28 UTC
So it seems to be affecting multiple generations of Intel IGPs (Bay Trail, Sandy Bridge, Ivy Bridge). Since it's reproduced in different systems, I'd be inclined to set the report to NEW, however it attracts more QA eyes in the current status, and someone with more Linux graphics experience than me might come by and add something useful, so I'm leaving it UNCONFIRMED for now. Lorenzo, Marina, thank you for the detailed report.
Comment 5 Marina Latini (SUSE) 2016-06-17 07:14:22 UTC
(In reply to Aron Budea from comment #4)
> So it seems to be affecting multiple generations of Intel IGPs (Bay Trail,
> Sandy Bridge, Ivy Bridge). Since it's reproduced in different systems, I'd
> be inclined to set the report to NEW, however it attracts more QA eyes in
> the current status, and someone with more Linux graphics experience than me
> might come by and add something useful, so I'm leaving it UNCONFIRMED for
> now. Lorenzo, Marina, thank you for the detailed report.

Thank you Aron, just sent an email to the QA-mlist.
Marina
Comment 6 Buovjaga 2016-06-17 18:39:01 UTC
See also bug 100172, bug 73287 and bug 98040
Comment 7 Buovjaga 2016-06-17 18:40:27 UTC
Ahh.. closing as dupe of bug 98040

*** This bug has been marked as a duplicate of bug 98040 ***