Bug 101201 - paper size and orientation cannot be changed
Summary: paper size and orientation cannot be changed
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
5.1.4.2 release
Hardware: All Linux (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-07-29 16:58 UTC by Alan
Modified: 2017-09-29 08:54 UTC (History)
0 users

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Description Alan 2016-07-29 16:58:59 UTC
Epson WF-3620 printer.

Print a #10 Envelope.

Select File > Print
then Properties

Paper size and orientation cannot be changed. (note that Duplex and Paper Tray can be changed)

Workaround. Print to pdf and use evince to print. Able to change paper size and orientation as needed in evince.
Comment 1 Muhammet Kara 2017-02-23 12:22:20 UTC
Could you please try checking "Use only paper size from printer preferences" in the Options tab of the print dialog?
Comment 2 Alan 2017-02-24 03:15:02 UTC
Checked "Use only paper size from printer preferences" as requested.

Paper size still wrong.

Then clicked "Properties" button on General tab. On Paper tab of Properties the Paper Tray was set to Paper Cassette, Duplex was set to 2-sided long edge, and paper size options could now be selected. However the only Paper Size options available were A4, A5, JIS B5, US Letter, and US Letter (Borderless).

Changed Paper Tray setting to Rear Paper Feed Slot. Changed duplex to Off. Paper size settings now included envelope sizes including #10.

Then, for giggles and grins, set Paper Tray back to Paper Cassette and checked Paper Size now available. The full list of sizes including envelopes was still available.

So appears is possible to select envelope size. However very obtuse and opaque route to make it happen.

I expect I will forget it before the next time I need to print an envelope!
Comment 3 QA Administrators 2017-08-30 19:27:20 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2017-09-29 08:54:15 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170929