Bug 101418 - Application crashes unexpectedly and randomly
Summary: Application crashes unexpectedly and randomly
Status: RESOLVED DUPLICATE of bug 100289
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
5.0.6.1 rc
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-08-10 06:11 UTC by Nico
Modified: 2016-08-10 11:22 UTC (History)
0 users

See Also:
Crash report or crash signature:

Attachments
screenshot of recovery screen (294.00 KB, application/x-ole-storage)
2016-08-10 06:11 UTC, Nico 		Details
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Description Nico 2016-08-10 06:11:43 UTC 
Created attachment 126706 [details]
screenshot of recovery screen

Application crashes randomly even when idle in background. Document recovery screen comes up
Comment 1 mahfiaz 2016-08-10 06:21:52 UTC 
As for including whole e-mail thread, please just copy only relevant information from there. Right now we still know nothing except that you had a problem.

For crashes it would help if you are able to get a backtrace of the crash, this way we would know what the program was doing: https://wiki.documentfoundation.org/Development/How_to_debug
Comment 2 Nico 2016-08-10 07:17:31 UTC 
here is the event log at the time of crash

Faulting application name: soffice.bin, version: 5.0.6.3, time stamp: 0x572b0738
Faulting module name: MSVCR120.dll, version: 12.0.21005.1, time stamp: 0x524f7ce6
Exception code: 0x40000015
Fault offset: 0x000a7676
Faulting process id: 0x11ec
Faulting application start time: 0x01d1ec89a52027e3
Faulting application path: C:\Program Files (x86)\LibreOffice 5\program\soffice.bin
Faulting module path: C:\Windows\system32\MSVCR120.dll
Report Id: 973998d0-58bb-11e6-be60-28924accd45e


-	System
		-	Provider
			[ Name] 	Application Error

		-	EventID	1000
			[ Qualifiers] 	0

			Level	2

			Task	100

			Keywords	0x80000000000000

		-	TimeCreated
			[ SystemTime] 	2016-08-02T14:15:41.000000000Z

			EventRecordID	6689

			Channel	Application

			Computer	PC-28217.out.co.za

			Security
	 
-	EventData
			soffice.bin
			5.0.6.3
			572b0738
			MSVCR120.dll
			12.0.21005.1
			524f7ce6
			40000015
			000a7676
			11ec
			01d1ec89a52027e3
			C:\Program Files (x86)\LibreOffice 5\program\soffice.bin
			C:\Windows\system32\MSVCR120.dll
			973998d0-58bb-11e6-be60-28924accd45e
Comment 3 mahfiaz 2016-08-10 11:22:57 UTC 
Apparently this is a duplicate. Please comment on the other bug.

*** This bug has been marked as a duplicate of bug 100289 ***