Bug 101983 - Crash when auto file saving, when file accessed by ownCloud
Summary: Crash when auto file saving, when file accessed by ownCloud
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
5.2.0.4 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-09-08 07:12 UTC by oliviergtz
Modified: 2017-05-31 10:45 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
seh exception (140.53 KB, image/png)
2016-09-08 07:12 UTC, oliviergtz
Details

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Description oliviergtz 2016-09-08 07:12:47 UTC
Created attachment 127209 [details]
seh exception

The Impress app. crashes when auto file saving when using cloud client which has access to the same file (owncloud used)
Comment 1 Buovjaga 2016-10-02 18:26:26 UTC
Do you mean the file is open in OwnCloud? With the WebODF editor or LibreOffice Online?

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.
Comment 2 oliviergtz 2016-10-03 20:46:40 UTC
exactly : the file is in a directory which is backed-up by owncloud. The LibreOffice version is a standalone.
Comment 3 Daniël van Vuuren 2016-10-04 13:00:37 UTC
Cannot reproduce the error.

Please upload an example document and specify which ownCloud Desktop Client / server version you are using.


I used:
Windows 7 x64

LibreOffice version: 5.2.0.4  (x64)
Build ID: 066b007f5ebcc236395c7d282ba488bca6720265

Owncloud Desktop Client
Versie 2.2.4 (build 6408)

Nextcloud server version 9
Comment 4 QA Administrators 2017-05-02 11:36:21 UTC Comment hidden (obsolete)
Comment 5 QA Administrators 2017-05-31 10:45:36 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170531