Bug 102042 - crashed on receipt of Facebook message
Summary: crashed on receipt of Facebook message
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Documentation (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: Other Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-09-10 12:43 UTC by Mike Cain
Modified: 2017-05-02 11:34 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


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Description Mike Cain 2016-09-10 12:43:51 UTC
Bug reports for atioglxx.dll

I had created a Libre Doc and almost completed it havind SAVED several times to my desktop

I received a Facebook chat message and at the same time the Libre crashed

With the report uploaded

I am not able to access the created document
Comment 1 Aron Budea 2016-09-12 01:33:24 UTC
Unfortunately there are lots of different crash reports for atioglxx.dll (which means crashes that happen in the graphics driver, judging from the name probably in the layer handling OpenGL).

With your last line, are you referring to your document getting lost, or that you didn't save the link, and can't access your crash report anymore?

Did the crash occur since? It would be nice to be able to consistently reproduce it (if with a specific combination of graphics hardware/drivers).
Comment 2 QA Administrators 2017-03-28 08:18:17 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2017-05-02 11:34:36 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170502