Bug 102144 - Printing A5 with generic printer SGENPRT results in wrong PageBoundingBox in postscript file
Summary: Printing A5 with generic printer SGENPRT results in wrong PageBoundingBox in ...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Printing and PDF export (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-09-13 01:06 UTC by Hans
Modified: 2017-05-31 10:47 UTC (History)
1 user (show)

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Description Hans 2016-09-13 01:06:18 UTC
Printing a writer document with papersize A5 using the generic printer results in wrong PageBoundingBox information in the resulting postscript file:
%%PageBoundingBox: 18 18 402 577 
instead of
%%PageBoundingBox: 0 0 420 595

When clicking the property button of that printer, the papersize field is grayed out and just saying A5. Using my normal CUPS printer that field is also grayed out but saying A5 148*210mm.
I'm using LibreOffice 5.1.5.2 10m0(Build:2) on Ubuntu 14.04.05 
In my local psprint.conf PSLevel=2 is set, Options -> Printing -> PDF as standard printing format is unchecked.
Comment 1 Buovjaga 2016-10-08 10:10:02 UTC
How do I use the generic p. in Ubuntu? I tried it, but nothing happens.

Ubuntu 16.04 64-bit 
Version: 5.2.2.2
Build ID: 1:5.2.2-0ubuntu1~xenial0
CPU Threads: 4; OS Version: Linux 4.4; UI Render: default; 
Locale: fi-FI (en_US.UTF-8); Calc: group
Comment 2 Buovjaga 2016-10-08 10:11:22 UTC
Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.
Comment 3 QA Administrators 2017-05-02 11:37:37 UTC Comment hidden (obsolete)
Comment 4 QA Administrators 2017-05-31 10:47:17 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170531