Bug 102220 - This app can't run on your PC
Summary: This app can't run on your PC
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
5.2.0.4 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-09-16 03:36 UTC by richard.alexander
Modified: 2016-09-16 13:19 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
App Can't Run (9.11 KB, image/png)
2016-09-16 03:36 UTC, richard.alexander
Details

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Description richard.alexander 2016-09-16 03:36:28 UTC
Created attachment 127352 [details]
App Can't Run

When I use the LibreOffice Setup.exe download manager to install LibreOffice, it downloads the files, then, when I tell it to install the software, Windows immediately pops up a box that states, "This app can't run on your PC. To find a version for your PC, check with the software publisher." I've re-downloaded and re-attempted installation several times, each with the same result.
Comment 1 Markus Mohrhard 2016-09-16 04:27:11 UTC
Where did you download LibreOffice? You should only download from http://www.libreoffice.org/

We have no download manager or the stated error message in our installer.
Comment 2 richard.alexander 2016-09-16 05:23:04 UTC
I downloaded it from Download3.co. Here's the link: 

www.download3.co/ic/libreoffice/index.php?kw=libreoffice.org
Comment 3 MM 2016-09-16 12:13:27 UTC
This doesn't look like a valid download site. They make their own installer instead to give ppl adverts. On the site it says:

"Modified Installer:

Download3.co is distributing custom installers which are different from the originally available distribution. These new installers comply with the original software manufacturers' policies and terms & conditions, however, they are not the originals. The Download Manager manages the installation of your chosen software. In addition to managing your download and installation, the Download Manager will offer free popular software that you may be interested in. You are not required to install any additional software to complete your installation of your selected software. You can always completely remove the programs at any time in Windows' Add/Remove Programs."
Comment 4 Julien Nabet 2016-09-16 13:19:50 UTC
richard.alexander: please try the official website provided by Markus.
I may be wrong but www.download3.co/ic/libreoffice isn't maintained by TDF.

Don't hesitate to reopen this tracker if you still reproduce this.