Bug 102242 - All my LO documents disappeared...
Summary: All my LO documents disappeared...
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.2.0.4 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-09-17 19:17 UTC by Kat
Modified: 2017-05-31 10:45 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:


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Description Kat 2016-09-17 19:17:26 UTC

    
Comment 1 Jean-Baptiste Faure 2016-09-17 19:55:19 UTC
Description of the problem : "All my LO documents disappeared, I have uploaded them back to LO, but still what's the point of this program if docs disappearing, it's slow and you have to resuming docs every morning. Very disappointed".

Well, what do you mean by "I have uploaded them back to LO" ?
What is your OS and the version of LibreOffice you are using ?

Set status to NEEDINFO, please, set it back to UNCONFIRMED once you have provided the requested informations.

Best regards. JBF
Comment 2 Kat 2016-09-18 14:56:06 UTC
Well, I mean exactly what I said - I have uploaded them (all documents I have created-writer docs and calc spreadsheets) back to LO from my computer files as I saved everything I had written in my pc. I use Windows 7.

Regards,
Kat
Comment 3 Jean-Baptiste Faure 2016-09-18 15:47:13 UTC
(In reply to Kat from comment #2)
> Well, I mean exactly what I said - I have uploaded them (all documents I
> have created-writer docs and calc spreadsheets) back to LO from my computer
> files as I saved everything I had written in my pc. I use Windows 7.

I still do not understand. Please could you describe in terms of menu entries and clicked buttons what you did? Indeed I know what does mean uploading files on a server, but not what does mean uploading files to a software. Does that mean opening the files in LibreOffice from where your files are stored ?

Do you confirm that all your LO files were stored locally on your PC?

Best regards. JBF
Comment 4 Buovjaga 2016-10-05 11:39:58 UTC
Do you mean you do not see recently opened documents in the start center as thumbnails or in File - Recent documents as a list?

Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.
Comment 5 QA Administrators 2017-05-02 11:36:22 UTC Comment hidden (obsolete)
Comment 6 QA Administrators 2017-05-31 10:45:39 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170531