Bug 102526 - crash import jpg or png file
Summary: crash import jpg or png file
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Impress (show other bugs)
Version:
(earliest affected)
5.1.5.2 release
Hardware: x86 (IA32) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords: haveBacktrace
Depends on:
Blocks:
 
Reported: 2016-09-26 16:47 UTC by kirk robertson
Modified: 2016-10-03 17:00 UTC (History)
3 users (show)

See Also:
Crash report or crash signature:

Attachments
jpg picture which causes allocation error (3.73 MB, image/jpeg)
2016-09-26 16:51 UTC, kirk robertson 		Details
dump from winddbg as requested (35.22 KB, text/plain)
2016-09-29 15:51 UTC, kirk robertson 		Details
screen dump (1.06 MB, image/png)
2016-09-29 16:07 UTC, kirk robertson 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description kirk robertson 2016-09-26 16:47:34 UTC 
User-Agent:       Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.116 Safari/537.36
Build Identifier: Version: 5.1.5.2 Build ID: 7a864d8825610a8c07cfc3bc01dd4fce6a9447e5 CPU Threads: 8; OS Version: Windows 6.2; UI Render: default;  Locale: en-CA (en_CA); Calc: group

Depending on picture the program crashes with an allocation error. Happens no matter if file in jpg or png form. Happens same if file is newly created or huge.

all other programs, paint, windows viewer, slide shows don't have the problem

Reproducible: Always

Actual Results:  
add slide, import image as background or just add image.
Save file
get allocation error

Can also sometimes happen when importing particular jpg files on the import itself

Impress is at default settings


computer is Vaio VPCF121FX running Win10 -64 with 16GB ram.




Reset User Profile?No
Comment 1 kirk robertson 2016-09-26 16:51:13 UTC 
Created attachment 127647 [details]
jpg picture which causes allocation error

Happens with ~5% of images downloaded from Android Samsung phone and iphone.
Comment 2 kirk robertson 2016-09-26 17:31:37 UTC 
If I load a clean copy of program, it seems to work with the one slide.
It may be size of impress file loaded that creates or helps to create the problem.

File I am creating has now 73,073 MB in it. Adding slides to it is becoming next to impossible.
Comment 3 Xisco Faulí 2016-09-28 08:37:23 UTC 
I can't reproduce it in

Version: 5.3.0.0.alpha0+
Build ID: 0d3ba1d4b507b555b086c687fcd202d69a9a2ffa
CPU Threads: 4; OS Version: Linux 4.2; UI Render: default; 
Locale: ca-ES (ca_ES.UTF-8); Calc: group
Comment 4 Xisco Faulí 2016-09-29 13:43:54 UTC 
Could you please provide a backtrace? https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#Windows
Comment 5 kirk robertson 2016-09-29 15:18:49 UTC Comment hidden (obsolete)
Comment 6 kirk robertson 2016-09-29 15:51:31 UTC 
Created attachment 127723 [details]
dump from winddbg as requested
Comment 7 kirk robertson 2016-09-29 15:54:34 UTC 
attached is dump, hope it helps

slide file has 89 or 90 images in it

typical size of image is 4-5 MB in jpg

one I am adding is ~4MB in jpg and 15 in in png
Comment 8 kirk robertson 2016-09-29 16:05:26 UTC 
attached is screen dump which may help
Comment 9 kirk robertson 2016-09-29 16:07:28 UTC 
Created attachment 127724 [details]
screen dump

this is in addition wndbg dump.
Comment 10 Timur 2016-09-29 16:29:06 UTC 
I'm no expert here, just doesn't look helpful. Memory corruption can be checked with https://wiki.documentfoundation.org/Development/How_to_debug#Searching_for_a_memory_corruption_on_Windows_using_DrMemory.
Did you search for duplicates before? Maybe a dupe of Bug 92284.
Comment 11 kirk robertson 2016-09-29 16:58:44 UTC 
I did search for duplicates before, found nothing, but 92284 sounds awfully similar. Same problem with 4GB of ram as with 16GB, so don't think win10 problem. Notice the impress.exe has  Python 3.3 in files. I normally run 3.5 but I know there are operational differences between the two.


I would use another program but they all have funny limits (e.g. Microsoft sway limits 300 images), while your phone can store 1000's.

Picture viewer can sequence between pictures, but then you have to name files do they come out in the order you want them.

just an irritant!
I may try the development release.
Comment 12 kirk robertson 2016-10-03 16:51:34 UTC 
I downloaded the 64 bit version of release 5.2.2. The problem dis-appeared, so from my view point the problem is fixed
Comment 13 Aron Budea 2016-10-03 17:00:12 UTC 
That's good to hear, thanks for the update.
Since the commit fixing the issue is unknown, adjusting status to WORKSFORME.