Description: I was entering data in a LibreOffice spreadsheet. I mis-typed a combination keystroke. I was intending to type ctrl-shift-V, and I'm not sure what I did type. Best guess is ctrl-shift-enter, but that's iffy. Anyway, whenever I tried to open LibreOffice (calc, but also tried Writer), it would tell me I needed to recover the file I'd been working on. I'd tell it to go ahead, and it would tell me it was recovered. Then, when I clicked "Finish", LibreOffice just went away again. My final solution was to reinstall LibreOffice. In the process, I up-revved to 5.2.2.2. I'm not 100% sure what I was running before, as I couldn't get into LibreOffice to verify, but it did appear to be 5.1.3 (I had saved the setup program file). Reinstalling did fix the problem, it seems. At least, this time when I recovered the spreadsheet, it continued and let me edit it. Sorry for a handful of nothing. I couldn't afford to wait & try to debug further. I'm sorry, I don't know whether the problem is reproducible. The crash happened every time, but I'm not sure what keystroke I used. So the reproducibility stuff below is pretty iffy. You will understand why I'm not going to try it again, I hope. Steps to Reproduce: 1.(One time) While entering data in calc, press ctrl-shift-enter (not sure what keys, think that was it) 2.LibreOffice dies. 3.Restart LibreOffice. Agree to let it recover file. 4.Click Finish. 5.LibreOffice dies. Actual Results: LibreOffice dies. Expected Results: File is recovered, LibreOffice opens. Reproducible: Always User Profile Reset: No Additional Info: User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/53.0.2785.143 Safari/537.36
NEEDINFO. As you can probably imagine such a vague bug description is not reproducible which makes the bug report unworkable. If you figure out the steps please set to UNCONFIRMED with a clearer set of repro steps. Thanks for your understanding.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20170502
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20170531