Bug 103546 (JWS) - Error 1335. libreoffice.1.cab corrupt and can't be installed
Summary: Error 1335. libreoffice.1.cab corrupt and can't be installed
Status: RESOLVED INSUFFICIENTDATA
Alias: JWS
Product: LibreOffice
Classification: Unclassified
Component: Installation (show other bugs)
Version:
(earliest affected)
5.1.5.2 release
Hardware: All All
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-10-28 00:25 UTC by J Skowbo
Modified: 2017-05-31 10:46 UTC (History)
1 user (show)

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Description J Skowbo 2016-10-28 00:25:18 UTC
Description:
Error 1335. The cabinet file 'libreoffice.1.cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package.
Abord Retry Ignore

Steps to Reproduce:
1.Download installation file
2.Try to install
3. Observe it fails and you have lost previous version unless you saved it.

Actual Results:  
Failure to install

Expected Results:
Working install


Reproducible: Always

User Profile Reset: No

Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36
Comment 1 V Stuart Foote 2016-10-28 00:51:15 UTC
Please navigate into the TDF archive and open the MirrorBrain metadata details for your downloaded .msi installer package.

http://downloadarchive.documentfoundation.org/libreoffice/old/

Compare the HASH value of your package to the HASH values listed.

If they don't match --double check the version-- download the package again.
Comment 2 QA Administrators 2017-05-02 11:36:49 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2017-05-31 10:46:07 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20170531