Bug 103805 - HP K209a Problem on windows 10 home 64bit
Summary: HP K209a Problem on windows 10 home 64bit
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
5.1.6.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-11-09 10:06 UTC by npz
Modified: 2016-12-03 12:22 UTC (History)
1 user (show)

See Also:
Crash report or crash signature:


Attachments
HP K209a Missing options (27.66 KB, image/png)
2016-11-09 10:06 UTC, npz
Details
Thai and English characters display strange in your development version, just ignore? (210.76 KB, image/jpeg)
2016-12-03 03:45 UTC, npz
Details
But HP K209a properties display options correctly. (85.92 KB, image/jpeg)
2016-12-03 03:47 UTC, npz
Details

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Description npz 2016-11-09 10:06:48 UTC
Created attachment 128609 [details]
HP K209a Missing options

When I choose File > Print and choose HP K209a properties it display missing options for printing. I test on Calc and Writer it still the same results. Please see my attachment file. But when I printed from Adobe Acrobat reader it has no problem.

My test on: 
- Asus A550v laptop
- Windows 10 home 64 bit
- LibreOffice 5.1.6.2 x64, LibreOffice 5.2.3 x64


*On windows 7 home 64 bit it has no this problem.
Comment 1 Buovjaga 2016-11-29 10:46:39 UTC
I can't think of anything else, but to ask you to test a fresh master build: http://dev-builds.libreoffice.org/daily/master/Win-x86@42/current/
It installs separately.

Set to NEEDINFO.
Change back to UNCONFIRMED, if the problem persists. Change to RESOLVED WORKSFORME, if the problem went away.
Comment 2 npz 2016-12-01 02:43:15 UTC
I downloaded your file as you recommened and I have tested it on windows 10 x64 , the printer propeties now display.

https://www.mx7.com/i/198/Gx5Lyd.jpg

but the characters is display strange. I just ignore it, right?
Comment 3 npz 2016-12-01 02:46:11 UTC
(In reply to npz from comment #2)
> I downloaded your file as you recommened and I have tested it on windows 10
> x64 , the printer propeties now display.
> 
> https://www.mx7.com/i/198/Gx5Lyd.jpg
> 
> but the characters is display strange. I just ignore it, right?

https://www.mx7.com/i/d44/25OqAL.jpg
Comment 4 Buovjaga 2016-12-01 06:38:49 UTC
The upic images you posted only show a placeholder image for me. Please attach them to Bugzilla https://bugs.documentfoundation.org/attachment.cgi?bugid=103805&action=enter
Comment 5 npz 2016-12-03 03:45:54 UTC
Created attachment 129268 [details]
Thai and English characters display strange in your development version, just ignore?
Comment 6 npz 2016-12-03 03:47:56 UTC
Created attachment 129269 [details]
But HP K209a properties display options correctly.

I tested on Windows 10 home 64bit Aniversary version
Comment 7 Buovjaga 2016-12-03 12:22:40 UTC
(In reply to npz from comment #5)
> Created attachment 129268 [details]
> Thai and English characters display strange in your development version,
> just ignore?

Please open a new report and attach such a Calc file to it. Thanks.

Let's close this one.