Description: Libre office writer crashes when I try to export my master's thesis (156 pages + graphics) as a pdf. Restoring user profile does not help. It is possible to export the same content when copying all into a new document, but then something with the layout is wrong - suddenly, the document has only 155 pages Steps to Reproduce: 1. open the respective document 2. click on either file - export as pdf, or on pdf-export-button 3. click on save 4. Actual Results: writer crashes when I open it again, it is possible to restore the documents which where open, and I can restart with 2. Expected Results: a nicely exported pdf on my desktop (or somewhere else, the location does not change the problem) Reproducible: Always User Profile Reset: yes Additional Info: User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:49.0) Gecko/20100101 Firefox/49.0
If you indeed used 4.2.8.2 as specified in the version field, please try with a recent release (5.2.3 preferably). Also, if it's still occurring in a current version, please attach a sample document.
You can find recent LO version for different Ubuntu versions on LO ppa (see https://launchpad.net/~libreoffice/+archive/ubuntu/ppa) If you can't attach your file, you can try to retrieve a backtrace (see https://wiki.documentfoundation.org/QA/BugReport/Debug_Information#GNU.2FLinux:_How_to_get_a_backtrace)
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20170531
Dear Q&A team, sorry for not replying for such a long time - I am not a geek familiar with stuff like bugzilla. - What exactly was the information I was supposed to give? I think using a new version helped, but I think I needed to install it manually with the help of a geek friend... Since I don't have the problem any more. Thank you for your help! Eenee
Thank you Irene for your feedback. Since it works with a recent LO version, let's put this one to WFM.
ok :) wfm (had to learn that ;) )