Bug 103893 - Crash LibreOffice with start Math
Summary: Crash LibreOffice with start Math
Status: RESOLVED DUPLICATE of bug 105015
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Formula Editor (show other bugs)
Version:
(earliest affected)
5.3.0.0.alpha1+
Hardware: All Windows (All)
: medium critical
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-11-12 21:31 UTC by Roman Kuznetsov
Modified: 2017-01-11 22:48 UTC (History)
3 users (show)

See Also:
Crash report or crash signature: ["SalAbort(rtl::OUString const &,bool)"]


Attachments

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Description Roman Kuznetsov 2016-11-12 21:31:32 UTC
Description:
subj.

Steps to Reproduce:
1. Open LibreOffice (not any module!)
2. Push button Math Formula
3. LO is crashed with send crash report

Actual Results:  
LO is crashed

Expected Results:
Start of Math


Reproducible: Always

User Profile Reset: No

Additional Info:
Version: 5.3.0.0.alpha1+
Build ID: ba8a41bac3765f7b3562d357aeb13f752ea14ba4
CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; Layout Engine: new; 
TinderBox: Win-x86@62-merge-TDF, Branch:MASTER, Time: 2016-11-11_22:52:38
Locale: ru-RU (ru_RU); Calc: group


User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
Comment 1 Roman Kuznetsov 2016-11-12 21:39:32 UTC
if started Math from any method -> LO is crashed
Comment 2 V Stuart Foote 2016-11-12 21:42:45 UTC
Can not reproduce on Windows 10 Pro 64-bit (1607) en-US with same build.

Neither with a dirty used profile or a newly created profile. Math module comes up cleanly--with default rendering or with OpenGL rendering.

Any improvement with a _clean_ user profile--i.e. delete the old user profile and launch to build a new profile?

Otherwise maybe uninstall and reinstall the TB62 build of ba8a41bac3765f7b3562d357aeb13f752ea14ba4
Comment 3 Roman Kuznetsov 2016-11-12 21:53:54 UTC
(In reply to V Stuart Foote from comment #2)
> Can not reproduce on Windows 10 Pro 64-bit (1607) en-US with same build.
> 
> Neither with a dirty used profile or a newly created profile. Math module
> comes up cleanly--with default rendering or with OpenGL rendering.
>
> Any improvement with a _clean_ user profile--i.e. delete the old user
> profile and launch to build a new profile?
> 
> Otherwise maybe uninstall and reinstall the TB62 build of
> ba8a41bac3765f7b3562d357aeb13f752ea14ba4

i deleted user profile -> LO Math crashed with started
now Math crashed with default rendering
Comment 4 Roman Kuznetsov 2016-11-12 21:55:30 UTC
if OpenGL is enabled, then Math crashed all the same
Comment 5 Roman Kuznetsov 2016-11-12 21:58:41 UTC
TextLayoutEngine new or old - LO Math crashed too
Comment 6 Aron Budea 2016-11-12 22:59:47 UTC
Hm, no crash for me, either. I tried with OpenGL on/off, layout engine new/old, even with Russian locale, but no luck.

Kompilainenn, have you got the alpha 1 from 10-21? I think the crash report server has symbols for that version, so if Math already crashes there, a crash report from that release could be more useful.

Or did it only start to crash very recently?

Version: 5.3.0.0.alpha1+
Build ID: 0d6f974b97597744119db9dc3d193aeeb8f9d3fa
CPU Threads: 4; OS Version: Windows 6.1; UI Render: GL; Layout Engine: new; 
TinderBox: Win-x86@39, Branch:master, Time: 2016-11-11_23:56:36
Locale: ru-RU (ru_RU); Calc: CL
Comment 7 Roman Kuznetsov 2016-11-13 08:18:31 UTC
(In reply to Aron Budea from comment #6)
> Hm, no crash for me, either. I tried with OpenGL on/off, layout engine
> new/old, even with Russian locale, but no luck.
> 
> Kompilainenn, have you got the alpha 1 from 10-21? I think the crash report
> server has symbols for that version, so if Math already crashes there, a
> crash report from that release could be more useful.
> 
> Or did it only start to crash very recently?
> 
> Version: 5.3.0.0.alpha1+
> Build ID: 0d6f974b97597744119db9dc3d193aeeb8f9d3fa
> CPU Threads: 4; OS Version: Windows 6.1; UI Render: GL; Layout Engine: new; 
> TinderBox: Win-x86@39, Branch:master, Time: 2016-11-11_23:56:36
> Locale: ru-RU (ru_RU); Calc: CL

math 5.3 began to crashed for me at 05.11.2016.

may be this is bug only for http://dev-builds.libreoffice.org/daily/master/Win-x86@62-merge-TDF/ build-farm?
Comment 8 bsergey 2017-01-11 09:10:43 UTC
Hello, i have the same problem with math.

Version: 5.3.0.1
Build ID: 3b800451b1d0c48045de03b5b3c7bbbac87f20d9
CPU Threads: 2; OS Version: Windows 6.0; Render: default; Layout Engine: new; 
Locale: ru-RU (ru_RU); Calc: group

Crashreport: http://crashreport.libreoffice.org/stats/crash_details/3362b038-5d4e-4221-8276-2b5a7218404a#details
Comment 9 V Stuart Foote 2017-01-11 14:15:53 UTC
@kompilainenn,

Are you still experiencing the issue with Math? 

With 5.3.0 b2 or the 5.3.0.1 rc1?

If so, could you provide the CrashReport link that should come up on restart of LibreOffice. Need to identify if it dumping at the "SalAbort(rtl::OUString const &,bool)" signature or at the "ImplReleaseTempFonts(SalData &)"

Likewise if you could check what happens with a parallel install of the 5.2.4.2 release.  And with 5.4.0/master?

NEEDINFO still to you.

@bsergey,
Not clear you are having the same issue.  Your crash report shows you are dumping at "SalAbort(rtl::OUString const &,bool)" the issue of bug 105015 and its duplicates caused by some font handling changes backported to 5.2.4.2 that have been reverted. Please check with 5.2.5 or the 5.3.0 release.
Comment 10 Roman Kuznetsov 2017-01-11 18:02:04 UTC
(In reply to V Stuart Foote from comment #9)
> @kompilainenn,
> 
> Are you still experiencing the issue with Math? 
> 
> With 5.3.0 b2 or the 5.3.0.1 rc1?
> 
> If so, could you provide the CrashReport link that should come up on restart
> of LibreOffice. Need to identify if it dumping at the
> "SalAbort(rtl::OUString const &,bool)" signature or at the
> "ImplReleaseTempFonts(SalData &)"
> 
> Likewise if you could check what happens with a parallel install of the
> 5.2.4.2 release.  And with 5.4.0/master?
> 
> NEEDINFO still to you.
> 
> @bsergey,
> Not clear you are having the same issue.  Your crash report shows you are
> dumping at "SalAbort(rtl::OUString const &,bool)" the issue of bug 105015
> and its duplicates caused by some font handling changes backported to
> 5.2.4.2 that have been reverted. Please check with 5.2.5 or the 5.3.0
> release.

yes, i have a problem with Math. LO 5.3.0.1 (32 bit) crashed on Windows 7

Version: 5.3.0.1
Build ID: 3b800451b1d0c48045de03b5b3c7bbbac87f20d9
CPU Threads: 4; OS Version: Windows 6.1; UI Render: default; Layout Engine: new; 
Locale: ru-RU (ru_RU); Calc: group

crashreport.libreoffice.org/stats/crash_details/3b93f248-b48a-4e43-b7ee-337f258def35

hmm...but it is "SalAbort(rtl::OUString const &,bool)"...
Comment 11 V Stuart Foote 2017-01-11 18:40:59 UTC
original generic no-symbol crashreport for 5.3.0 was posted

http://crashreport.libreoffice.org/stats/crash_details/25468baf-0aac-4ea1-9960-b4797dbf3742

Wtih posting for 5.3.0.1 from comment 10 the Crash report is

http://crashreport.libreoffice.org/stats/crash_details/3b93f248-b48a-4e43-b7ee-337f258def35

against the "SalAbort(rtl::OUString const &,bool)"--added bug 105015 to the see also.
Comment 12 ⁨خالد حسني⁩ 2017-01-11 22:44:37 UTC

*** This bug has been marked as a duplicate of bug 105015 ***