Bug 104402 - Crash in: SfxObjectShell::GetBaseModel() (no steps)
Summary: Crash in: SfxObjectShell::GetBaseModel() (no steps)
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All Windows (All)
: high major
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-12-05 04:45 UTC by nma120
Modified: 2019-06-11 05:51 UTC (History)
2 users (show)

See Also:
Crash report or crash signature: ["SfxObjectShell::GetBaseModel()"]


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Description nma120 2016-12-05 04:45:56 UTC
This bug was filed from the crash reporting server and is br-1654ce86-862e-45ab-9cce-3cb6764c9e90.
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I have no idea how to write a bug report.  I've made notes of what happened. After turning the PC off, then on, all appears well now.
Comment 1 Xisco Faulí 2016-12-05 16:08:53 UTC
Hello,

Thank you for reporting the bug.
Unfortunately without clear steps to reproduce it, we cannot track down the origin of the problem.
Please provide a clearer set of step-by-step instructions on how to reproduce the problem.
I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' once the steps are provided
Comment 2 QA Administrators 2017-06-28 12:36:20 UTC Comment hidden (obsolete)
Comment 3 QA Administrators 2017-07-27 12:01:34 UTC Comment hidden (obsolete)
Comment 4 Timur 2017-10-10 08:24:25 UTC
I also had http://crashreport.libreoffice.org/stats/crash_details/e7feb1e8-54e6-4f02-9609-8a31c3cc90fb
It was some simple operation, like copy-paste.
Can't repro. Please don't ask for repro steps in vain. 

I set again to New because http://crashreport.libreoffice.org/stats/signature/SfxObjectShell::GetBaseModel%28%29 has 11839 reports!
And latest is for 5.4.1.2.
Comment 5 Timur 2017-10-13 07:51:34 UTC Comment hidden (obsolete)
Comment 6 Xisco Faulí 2017-10-13 08:42:27 UTC
(In reply to Timur from comment #5)
> Xisco, please explain why you reverted to Major. Crash is critical per
> https://wiki.documentfoundation.org/images/0/06/Prioritizing_Bugs_Flowchart.
> jpg And this affects many users. Regardless there are no repro steps.

how are developers going to fix it if they can't reproduce it? How are we going to reproduce it if there're no steps? I know some users are affected, but right now there isn't much we can do.
Bug will be set to critical as soon as we have the steps to reproduce it.
Comment 7 Xisco Faulí 2017-10-13 08:44:18 UTC
btw, only 2 crashes in 5.4.2.2 and 10 in 5.3.6.1 -> http://crashreport.libreoffice.org/stats/signature/SfxObjectShell::GetBaseModel()
Comment 8 Timur 2018-12-10 15:14:28 UTC
This is the only bug, although we have 22824 reports, latest in 6.1.3.2.
Comment 9 Xisco Faulí 2018-12-12 11:31:50 UTC
(In reply to Timur from comment #8)
> This is the only bug, although we have 22824 reports, latest in 6.1.3.2.

Only 8 crashes in 6-1 branch ( 5 in 6.1.3.2, 2 in 6.1.0.3 and 1 in 6.1.1.2 )
Closing as NEEDINFO until steps to reproduce it are provided. There's nothing we can do meanwhile...
Comment 10 QA Administrators 2019-06-11 03:01:34 UTC Comment hidden (obsolete)
Comment 11 Timur 2019-06-11 05:51:36 UTC
Nothing can be added. Latest is 6.1.5.2. Let's just hope it won't happen in 6.2.