Bug 104586 - Calc crashes during data entry
Summary: Calc crashes during data entry
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
5.1.6.2 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-12-11 17:56 UTC by Richard A Blaine
Modified: 2017-12-04 16:19 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description Richard A Blaine 2016-12-11 17:56:50 UTC
Description:
During 4 or 5 hours of entering data Calc crashed 5 or 6 times.  Recovery worked 4 of the 6 times.  The other two times all data was lost.  The spreadsheet has 8 tabs with the loarges sheed having 600 rows and 50 columns.  Hardware is fairly new and came with Windows 10 installed.  Windows 10 has all updates installed.  I lowered the backup time to 2 minutes but still had crashes with lost data.

Steps to Reproduce:
1.Enter data into a sheet for an hour or so.
2.
3.

Actual Results:  
Crashed 5 or 6 times over several sessions lasting 5 or 6 hours

Expected Results:
Should not crash and should be able to recover data.


Reproducible: Sometimes

User Profile Reset: No

Additional Info:
Have not had this problem with any release in past two years.


User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.99 Safari/537.36
Comment 1 m_a_riosv 2016-12-12 00:12:09 UTC
Please try resetting the user profile, sometimes solves strange issues.
https://wiki.documentfoundation.org/UserProfile
Usually it's enough renaming/deleting the file "user/registrymodifications.xcu",  it affects all the options in Menu/Tools/Options, and the files "user/basic/dialog.xlc" and "scrip.xlc" are overwritten, additionally custom colors in "user/config/standard.soc" are lost.
Comment 2 Timur 2017-05-11 12:02:10 UTC
It's not clear whether LO is 32-bit or 64-bit. In case of former, please see Bug 98558 and Bug 82326. 
So, it's advisable to use 64-bit. And most recent Still version which is 5.2.7.
Please respond or this bug will be closed.
Comment 3 QA Administrators 2017-12-04 12:45:39 UTC Comment hidden (obsolete)
Comment 4 Richard A Blaine 2017-12-04 16:04:56 UTC
This problem has not repeated in the past 12 months.
Comment 5 Xisco Faulí 2017-12-04 16:19:29 UTC
(In reply to Richard A Blaine from comment #4)
> This problem has not repeated in the past 12 months.

Let's close it as RESOLVED WORKSFORME then. Thanks for the answer