Bug 106039 - Libreoffice crashes selecting templates using icon in systray
Summary: Libreoffice crashes selecting templates using icon in systray
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
5.2.5.1 release
Hardware: x86-64 (AMD64) Windows (All)
: medium normal
Assignee: Not Assigned
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2017-02-16 10:29 UTC by cianoz
Modified: 2017-08-31 08:35 UTC (History)
1 user (show)

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Description cianoz 2017-02-16 10:29:03 UTC
Description:
I you select the templates using the item on the systema tray icon LibreOffice crashes showing the message "given module is not a frame nor a window libreoffice". Everything works fine if you select templates from the main window.
Problem occurs both in 32 and 64 bit versions.

After a lot of testing, including uninstalling and reinstalling LibreOffice I find that the problem occurs if you specify a remote folder as template source, mapped as local drive
Example: \\server\folder1\ mapped as M:\ and you set M:\templates as personal template folder (that is \\server\folder1\templates)

Not sure if the issue depends on other factors, but this is the main one I could find.

Steps to Reproduce:
1.Set a folder on a different computer as template folder, mapping the remote disk as local disk (example M:)
2.Select templates from the LibO launcher (the icon in the system tray)


Actual Results:  
LibreOffice crashes saying "given module is not a frame nor a window libreoffice"

Expected Results:
The expected behavior is that LibO shows all the templates set in the options


Reproducible: Always

User Profile Reset: Yes. Tried to clean / delete all the profile folder. Problem disappear because the folder used as templates are reset and set to local folders only

Additional Info:


User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
Comment 1 Xisco Faulí 2017-02-16 10:59:28 UTC Comment hidden (obsolete)
Comment 2 cianoz 2017-02-16 11:12:16 UTC
Hello
No, I'm not using an old version, but the latest "STILL" version, that is 5.2.5.1. But this version is not listed here, so I chose the most close version I found here.
Comment 3 QA Administrators 2017-08-30 19:27:46 UTC Comment hidden (obsolete)
Comment 4 cianoz 2017-08-31 06:22:55 UTC
Update. The bug persisted for several versions. Now, in version 5.3.4.2 seems to be gone.