Bug 106517 - Program frozen in screen. Cant close unless i shut and wont open completely
Summary: Program frozen in screen. Cant close unless i shut and wont open completely
Status: RESOLVED INSUFFICIENTDATA
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Calc (show other bugs)
Version:
(earliest affected)
unspecified
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-03-13 03:37 UTC by Shanitra
Modified: 2017-10-30 10:51 UTC (History)
2 users (show)

See Also:
Crash report or crash signature:


Attachments
screenshot of Libre Office calc problem (36.41 KB, image/png)
2017-03-13 03:37 UTC, Shanitra
Details

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Description Shanitra 2017-03-13 03:37:17 UTC
Created attachment 131841 [details]
screenshot of Libre Office calc problem

The screen has frozen on my computer. I cannot get it off of the screen unless i restart my computer. When i try to use it again from the website i use for work, ClaimTrak, it freezes again to the screen in the attachment. I have tried it over and over and i get the same result. All other screens and tabs on my laptop are functional while this is frozen on my computer.
Comment 1 Aron Budea 2017-03-14 12:58:07 UTC
Does it freeze when you start the program, or when you try opening a file?
Which version are you using? If it's 5.3, can you start with the switch "--safe-mode" and see what happens?
Comment 2 Buovjaga 2017-03-16 08:17:19 UTC
Set to NEEDINFO.
Change back to UNCONFIRMED after you have provided the information.
Comment 3 QA Administrators 2017-09-29 08:57:45 UTC Comment hidden (obsolete)
Comment 4 Xisco Faulí 2017-10-30 10:51:24 UTC
Dear Bug Submitter,

Please read this message in its entirety before proceeding.

Your bug report is being closed as INSUFFICIENTDATA due to inactivity and
a lack of information which is needed in order to accurately
reproduce and confirm the problem. We encourage you to retest
your bug against the latest release. If the issue is still
present in the latest stable release, we need the following
information (please ignore any that you've already provided):

a) Provide details of your system including your operating
   system and the latest version of LibreOffice that you have
   confirmed the bug to be present

b) Provide easy to reproduce steps – the simpler the better

c) Provide any test case(s) which will help us confirm the problem

d) Provide screenshots of the problem if you think it might help

e) Read all comments and provide any requested information

Once all of this is done, please set the bug back to UNCONFIRMED
and we will attempt to reproduce the issue. Please do not:

a) respond via email 

b) update the version field in the bug or any of the other details
   on the top section of our bug tracker

Warm Regards,
QA Team

MassPing-NeedInfo-20171030