Description: Can’t get LibreOffice to print #10 envelopes. Have tried to use the envelope printing wizard, and also tried to set up manually. Can’t get LibreOffice to print in Landscape mode, at all. When the envelope is exported to PDF file, the text location is wrong. Need LibreOffice to both print in Landscape mode, and with the text promoted to the proper locations. Steps to Reproduce: 1.Try to print a #10 envelope 2.Same problem every time on multiple versions of LibreOffice. 3. Actual Results: Envelopes always printed in Portrait Mode. Landscape mode not accessible. If saved as a PDF file, then PDF program will (Sometimes) print in Landscape mode with text in wrong location. Expected Results: Expected a properly addresses envelope. Reproducible: Always User Profile Reset: No Additional Info: Have tried disabling auto rotation in printer. Made things worse. User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0
Hello Lloyd, it seems you're using an old version of LibreOffice. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
This bug is still present in the latest version of Libreoffice in Fedora 27, 5.4.4.2-1. I opened another bug with Fedora, but perhaps this is the best place to track it: https://bugzilla.redhat.com/show_bug.cgi?id=1530398 Envelope printing works correctly in older versions. In particular, I still have a Fedora 21 box running Libreoffice 4.3.7.2-12, and envelope printing works correctly on it.
Created attachment 138887 [details] Simple number 10 envelope that never prints with text matching orientation. I am submitting the same attachments I did with the bug I filed for Fedora.
Created attachment 138888 [details] Simple number 10 envelope that prints correctly but is hard to edit I am submitting the same attachments I did with the bug I filed for Fedora. This one prints correctly, but you have to tilt your head sideways to edit it.
Same as some of these? https://bugs.documentfoundation.org/buglist.cgi?list_id=771043&query_format=advanced&resolution=---&short_desc=envelope%2010&short_desc_type=allwordssubstr
(In reply to Buovjaga from comment #5) > Same as some of these? > https://bugs.documentfoundation.org/buglist. > cgi?list_id=771043&query_format=advanced&resolution=--- > &short_desc=envelope%2010&short_desc_type=allwordssubstr Each of the bugs listed has somewhat different symptoms, and arose in different releases of LO. The particular behavior I reported in this bug didn't start until sometime after version 4.3.7.2-12.
(In reply to Per Nystrom from comment #6) > Each of the bugs listed has somewhat different symptoms, and arose in > different releases of LO. The particular behavior I reported in this bug > didn't start until sometime after version 4.3.7.2-12. Ok, adding regression keyword.
I am having the same issue on my Fedora 28 KDE machine. I have a brothers HL-3170CDW printer. I am running version of 6.0.6.2 of Libreoffice, Build ID: 6.0.6.2-1.fc28. The orientation is incorrect.
Dear Lloyd, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from http://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
Dear Lloyd, To make sure we're focusing on the bugs that affect our users today, LibreOffice QA is asking bug reporters and confirmers to retest open, confirmed bugs which have not been touched for over a year. There have been thousands of bug fixes and commits since anyone checked on this bug report. During that time, it's possible that the bug has been fixed, or the details of the problem have changed. We'd really appreciate your help in getting confirmation that the bug is still present. If you have time, please do the following: Test to see if the bug is still present with the latest version of LibreOffice from https://www.libreoffice.org/download/ If the bug is present, please leave a comment that includes the information from Help - About LibreOffice. If the bug is NOT present, please set the bug's Status field to RESOLVED-WORKSFORME and leave a comment that includes the information from Help - About LibreOffice. Please DO NOT Update the version field Reply via email (please reply directly on the bug tracker) Set the bug's Status field to RESOLVED - FIXED (this status has a particular meaning that is not appropriate in this case) If you want to do more to help you can test to see if your issue is a REGRESSION. To do so: 1. Download and install oldest version of LibreOffice (usually 3.3 unless your bug pertains to a feature added after 3.3) from https://downloadarchive.documentfoundation.org/libreoffice/old/ 2. Test your bug 3. Leave a comment with your results. 4a. If the bug was present with 3.3 - set version to 'inherited from OOo'; 4b. If the bug was not present in 3.3 - add 'regression' to keyword Feel free to come ask questions or to say hello in our QA chat: https://kiwiirc.com/nextclient/irc.freenode.net/#libreoffice-qa Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-UntouchedBug
*** Bug 146888 has been marked as a duplicate of this bug. ***
Version: 7.4.3.2 (x64) / LibreOffice Community Build ID: 1048a8393ae2eeec98dff31b5c133c5f1d08b890 CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: win Locale: en-US (en_US); UI: en-US Calc: threaded #10 envelope does not print landscape. Preview shows right half of letter size page portrait and that it is how printed. Brother MFC-5620DW This is the first envelope failure ever in OO or LO. Worked fine in 7.3.6
(In reply to Ian Eales from comment #12) > Version: 7.4.3.2 (x64) / LibreOffice Community > Build ID: 1048a8393ae2eeec98dff31b5c133c5f1d08b890 > CPU threads: 4; OS: Windows 10.0 Build 19045; UI render: Skia/Raster; VCL: > win > Locale: en-US (en_US); UI: en-US > Calc: threaded > > #10 envelope does not print landscape. Preview shows right half of letter > size page portrait and that it is how printed. > > Brother MFC-5620DW > > This is the first envelope failure ever in OO or LO. Worked fine in 7.3.6 If it worked fine in 7.3, you can pinpoint the exact code commit that caused it. https://wiki.documentfoundation.org/QA/Bibisect/Windows Grab this repo for the research: https://bibisect.libreoffice.org/win64-7.3 As preview already shows it, there is no need to print. But as your issue is a newer one, you should open a new report when you find the guilty commit. You can email me, if you need assistance with this, such as a screensharing session.
Works good in Version: 7.3.7.2 / LibreOffice Community Build ID: 30(Build:2) CPU threads: 4; OS: Linux 6.2; UI render: default; VCL: gtk3 Locale: cs-CZ (cs_CZ.UTF-8); UI: cs-CZ Ubuntu package version: 1:7.3.7-0ubuntu0.22.04.3 Calc: threaded In Version: 24.2.0.0.alpha1+ (X86_64) / LibreOffice Community Build ID: 0f82e9d42822e627edd1fb3b3c87e1f8a22136a4 CPU threads: 4; OS: Linux 6.2; UI render: default; VCL: gtk3 Locale: cs-CZ (cs_CZ.UTF-8); UI: en-US Calc: threaded the landscape orientation is preserved, but print dialog load (and print) paper size A4, not Envelope #10. But it's probably another bug 158614. Please, can you retest it?
Hard to know if Lloyd and Per were seeing the same issue, and Lloyd was reporting several problems already in comment 0. No printer model from Lloyd or Per. Ian says it started between 7.3.6 and 7.4.3.2, Per says between 4.3.7.2 and 5.4.4.2. But Ian's issue manifests at preview already, so likely a different problem. See also bug 77277.
(In reply to Stéphane Guillou (stragu) from comment #15) > Hard to know if Lloyd and Per were seeing the same issue, and Lloyd was > reporting several problems already in comment 0. > No printer model from Lloyd or Per. > Ian says it started between 7.3.6 and 7.4.3.2, Per says between 4.3.7.2 and > 5.4.4.2. But Ian's issue manifests at preview already, so likely a different > problem. > > See also bug 77277. My printer is a Brother MFC9970CDW. I can also report that the version of LibreOffice I'm now running, 7.5.9.2, handles envelope orientation correctly again. I'm not sure when it got fixed.
Ok, let's set to needinfo while we wait for feedback from Lloyd.
In 7.5.9.2, Selecting Page 1 [the Envelope] to print: 1. Preview is horizontal 8.94 x 5.00 2. Choose paper size #10 envelope and preview is Vertical 3. Choose Orientation Landscape and preview is correct Previous versions went directly to the correct preview and orientation
Created attachment 192643 [details] Step 1 in print envelope screenshot
Created attachment 192644 [details] Step 2 in print envelope screenshot
Created attachment 192645 [details] Step 3 in print envelope screenshot
Created attachment 194607 [details] Print preview
I encountered this same bug with LO-v7.6.7.2 on Windows10-Home using the printer Canon-MX870.
Dear Lloyd, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Isn't it a bit silly asking Lloyd for info after seven years? AFAIK, the problem went away a revision or two after I joined this club. I've been able to print envelopes properly ever since.
I am now able to print #10 envelopes, but only after painfully tedious trial-and-error with the Print and Printer Settings dialogs in order to get the correct envelope size, landscape orientation, and a decent placement of addresses.