Description: I'm using LibreOffice 5.1.6.2 on Ubuntu 16.04. After working on a spreadsheet over the past few days (keeping LibreOffice open the whole time), this afternoon LibreOffice started complaining about being unable to save as CSV or XLSX. The error message I got is "Error saving the document $filename: General Error. General input/output error" I got a little sketched out and decided to just save the doc and restart the application. I chose Save from the File menu, and did not get an error message. I closed LibreOffice, and did not get an error message. I then re-open my document, only to see that none of the edits that I've made in the last few hours are in the doc. So much data entry lost! I'm so sad! This is a very simple sheet with only 99 rows and 30 columns that I'm doing by-hand data entry into. No calculations or formulae. Steps to Reproduce: 1. Work on doc for a while. 2. Save the doc as CSV. 3. Save the doc. 4. Quit and restart. Actual Results: "Save as.." sometimes fails with error message. Save silently fails. App happily and silently quits without having saved edits. Expected Results: I'm upset but understand failing to "Save as..." with an error message. I know there's something I need to do to understand it. But silently failing to "Save" is unforgivable, as is allowing the user to quit without at least notifying me about losing uncommitted edits. Reproducible: Sometimes User Profile Reset: No Additional Info: [Information automatically included from LibreOffice] Locale: en-US Module: SpreadsheetDocument [Information guessed from browser] OS: Linux (All) OS is 64bit: yes Builds ID: LibreOffice 5.1.6.2 User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.110 Safari/537.36
it seems you're using an old version of LibreOffice. Could you please try to reproduce it with the latest version of LibreOffice from https://www.libreoffice.org/download/libreoffice-fresh/ ? I have set the bug's status to 'NEEDINFO'. Please change it back to 'UNCONFIRMED' if the bug is still present in the latest version.
Hi Xisco, Thanks for your message. I'm using the version of LibreOffice that comes with Ubuntu 16.04, I didn't realize it was an old version, but I see that 5.1 was indeed EOL'd as of six months ago. I've stopped using Calc to work on this task, since my need to avoid data loss is more important to me than debugging this issue is. Sorry. :( If this bug report is not helpful as it is, I will close it. Thanks, alex
Hello Alex. Please attach the .doc document on which we could reproduce this issue.
Dear Bug Submitter, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping-20180129
Dear Bug Submitter, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-20180302