Bug 107091 - Crash in: msvcrt.dll
Summary: Crash in: msvcrt.dll
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: Writer (show other bugs)
Version:
(earliest affected)
5.3.2.2 release
Hardware: All Windows (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-04-11 12:21 UTC by cmakris
Modified: 2017-05-16 12:50 UTC (History)
4 users (show)

See Also:
Crash report or crash signature: ["msvcrt.dll"]


Attachments
One of the files that crash Libreoffice (deleted)
2017-04-11 12:45 UTC, cmakris
Details

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Description cmakris 2017-04-11 12:21:13 UTC
This bug was filed from the crash reporting server and is br-f0f4e277-1697-45da-9efd-026f0c7f3532.
=========================================
Everytime i try to open an odt file Libreoffice crashes. No problems thought when i create a new file.
Comment 1 Xisco Faulí 2017-04-11 12:23:23 UTC Comment hidden (obsolete)
Comment 2 cmakris 2017-04-11 12:27:43 UTC
Yes i tried the steps with safe mod, sadly with no change. Before the crash screen appears, i get the file recovery dialog box without any files on the list
Comment 3 Xisco Faulí 2017-04-11 12:30:39 UTC
Could you please attach a sample document, as this makes it easier for us to verify the bug.
Comment 4 cmakris 2017-04-11 12:31:41 UTC
(In reply to Xisco Faulí from comment #3)
> Could you please attach a sample document, as this makes it easier for us to
> verify tJust to be clear would you like an odt file saved on my computer?
Comment 5 cmakris 2017-04-11 12:45:41 UTC
Created attachment 132472 [details]
One of the files that crash Libreoffice
Comment 6 Xisco Faulí 2017-04-11 16:23:27 UTC
I can't reproduce it in

Versión: 5.3.2.2
Id. de compilación: 6cd4f1ef626f15116896b1d8e1398b56da0d0ee1
Subproc. CPU: 1; SO: Windows 6.1; Repr. de IU: predet.; Motor de trazado: HarfBuzz; 
Configuración regional: es-ES (es_ES); Calc: group

Which version of Window are you using?
Do you have OpenGL enabled? (Tools - Options - View )
Comment 7 cmakris 2017-04-12 08:10:54 UTC
No OpenGL is disabled. I am using Windows 10. I tried opening the files in another PC and i don't have a problem there. I am starting to believe that it has to do with this specific machine i am using.
Comment 8 Buovjaga 2017-04-23 16:31:25 UTC
No crash.

Version: 5.4.0.0.alpha0+ (x64)
Build ID: 193f8966135064a32164c9da08d01dab9c1fc15d
CPU threads: 4; OS: Windows 6.19; UI render: default; 
TinderBox: Win-x86_64@42, Branch:master, Time: 2017-03-25_02:08:45
Locale: fi-FI (fi_FI); Calc: group

Arch Linux 64-bit, KDE Plasma 5
Version: 5.4.0.0.alpha0+
Build ID: d69e6321fbb2c9f5b4d30890074a230ee6b39d2d
CPU threads: 8; OS: Linux 4.10; UI render: default; VCL: kde4; 
Locale: fi-FI (fi_FI.UTF-8); Calc: group
Built on April 17th 2016
Comment 9 cmakris 2017-04-23 16:49:28 UTC
Hello again.

Thank you all for your effort to help.

Unfortunately the problem still exists with this specific device.

Could you please advice me how to remove the file i uploaded at the attachments?

Thank you.
Comment 10 Buovjaga 2017-04-23 16:59:16 UTC
The content of attachment 132472 [details] has been deleted for the following reason:

uploader request
Comment 11 cmakris 2017-04-23 17:03:18 UTC
Thank you very much Buovjaga.

Please excuse me but i am not familiar with the rules of Bagzilla.
For that reason i don't know if i have to mark the bug as resolved or you have to delete it.

Thank you again.
Comment 12 tommy27 2017-05-06 15:31:22 UTC
(In reply to cmakris from comment #7)
> No OpenGL is disabled. I am using Windows 10. I tried opening the files in
> another PC and i don't have a problem there. I am starting to believe that
> it has to do with this specific machine i am using.

has this machine any special configuration?

did you try opening the same files with a portable LibO version like X-LibO? 
you can download it from here: https://sourceforge.net/projects/winpenpack/files/X-LibreOffice/releases/

give feedback, please.

status -> NEEDINFO
Comment 13 cmakris 2017-05-16 12:48:09 UTC
No the machine doesn't have a special configuration it is a standard Dell laptop.

I've downloaded "LibreOffice 5.3.2 Portable MultilingualStandard" and it works fine.

Thanks!