Bug 107093 - App titles, button text and other visual problems
Summary: App titles, button text and other visual problems
Status: RESOLVED WORKSFORME
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: UI (show other bugs)
Version:
(earliest affected)
5.3.2.2 release
Hardware: x86-64 (AMD64) macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2017-04-11 14:19 UTC by Gogmeweb
Modified: 2017-04-12 11:31 UTC (History)
0 users

See Also:
Crash report or crash signature:


Attachments
Text is not visible (119.19 KB, image/png)
2017-04-11 14:21 UTC, Gogmeweb
Details
Screenshot of LO StartCenter and version info dialog (136.70 KB, image/png)
2017-04-12 10:57 UTC, Alex Thurgood
Details

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Description Gogmeweb 2017-04-11 14:19:41 UTC
Description:
When I open Libre Office I cannot read buttons, text is missing and screen seem to be scrambled. I think this has to do with the latest OS-X update 10.12.4 

Open Office gives the same problems b.t.w. so it looks like an Apple problem. 

Steps to Reproduce:
1. open app
2. can't read buttons and other stuff

Actual Results:  
Deleted software from iMac, re-installed it, same problemens

Expected Results:
?


Reproducible: Always

User Profile Reset: No

Additional Info:
I would love to attach a screenshot, but that's not possible here. 


User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_4) AppleWebKit/603.1.30 (KHTML, like Gecko) Version/10.1 Safari/603.1.30
Comment 1 Gogmeweb 2017-04-11 14:21:03 UTC
Created attachment 132475 [details]
Text is not visible
Comment 2 Alex Thurgood 2017-04-12 07:45:12 UTC
@Gogmeweb : I see no indication of a system update to 10.12.4 on either my MBPro or macMini, so is the 12.4 release a beta, a pre-release, or something else ?
Comment 3 Alex Thurgood 2017-04-12 07:58:42 UTC
OK forget my last question, I see that it was released on Mar 27, 2017.
Comment 4 Alex Thurgood 2017-04-12 10:55:32 UTC
No repro with

Version: 5.3.2.2
Build ID: 6cd4f1ef626f15116896b1d8e1398b56da0d0ee1
Threads CPU : 2; Version de l'OS :Mac OS X 10.12.4; UI Render : par défaut; Moteur de mise en page : nouveau; 
Locale : fr-FR (fr_FR.UTF-8); Calc: group
Comment 5 Alex Thurgood 2017-04-12 10:57:07 UTC
Created attachment 132513 [details]
Screenshot of LO StartCenter and version info dialog
Comment 6 Alex Thurgood 2017-04-12 10:58:10 UTC
See enclosed screenshot, works for me.

@Gogmeweb : What kind of font have you chosen for your system default ?
Comment 7 Gogmeweb 2017-04-12 11:13:57 UTC
I have no idea. Never knew that I can set a 'standard' font. Can you tell me where this option is?
Comment 8 Gogmeweb 2017-04-12 11:22:00 UTC
Well, I don't know what happened, or why. But the software is working again. Maybe this is because I installed the software from the site instead of using the Libre Office Vanilla App, which is available from the Mac App store. 

Maybe it works now since my iMac went to sleep last night. Who knows.

Please consider this bug as solved and thank you for your effort and time.
Comment 9 Alex Thurgood 2017-04-12 11:25:33 UTC
@Gogmeweb : it is usually only accessible via the command line (Google how do I change the OSX system font), but I asked because sometimes users take it upon themselves to change their OSX system font for some other font that is unsupported by LO.

If you have the default macOS system font, then LO should pick this up.

Marking as resolved wfm, as fixed is only used when we know which code change fixed a given issue.
Comment 10 Gogmeweb 2017-04-12 11:31:51 UTC
I haven't changed any font, I just updated to the latest OS-X version. From that point the Libre Office Vanilla App wasn't working properly, so I erased it and installed the software directly from the website.

That seemed to function ok, but when I installed the Dutch language pack I got the same problems. I erased it and installed Open Office, but that gave the same troubles. 

At that moment I started this conversation. 

When you showed me your screenshot I asked my neighbour if he had troubles, but he didn't. So I installed Libre Office again, it worked, so I installed the Dutch language pack and that works too.

That's the whole story, too bad we cannot see what triggered the problems, maybe the Vanilla App did (that's not updated, isn't it?) Or maybe it's just my, or my computer. 

We'll never know I suppose.